Dental Clinic Receptionist

At Sanitas Dental we are passionate about caring for our patients, and that's why we have the best professionals and the latest technology. We just need you!

Join our team as a Receptionist at our dental clinic located in Pozuelo de Alarcón (Madrid).

💙Provide patient care at the center, to offer a unique, professional, and high-quality experience.

💙Manage cash register closing and reconciliation, patient payments, and invoice issuance.

💙Coordinate schedules by assigning appointments based on the doctor and specialty, managing time slots for each treatment and ensuring no available slots remain unbooked.

💙Call patients to confirm their appointments, cancellations, or modifications.

💙Follow up with patients and with any estimates provided but not yet accepted.

💙Support the preparation of treatment estimates, explain them to the patient, offering personalized guidance.

💙Advise patients on financing options and dental insurance plans.

💙Carry out and promote patient loyalty actions to encourage visits, as well as new patient acquisition initiatives.

💙Assist clinic management with administrative management tasks.

💙Offer valuable solutions to patients to resolve their questions, issues, and complaints.

🎓Education: High School Diploma (Bachillerato) or Intermediate Vocational Training Certificate, preferably in an administrative field or similar.

🌱Experience: Minimum 1 year of experience as a Receptionist, preferably in a dental, aesthetic, or similar clinic.

💻Digital skills: Aptitude for new technologies. Proficient user of Microsoft Office.

👉Other skills and qualities: Our ideal candidate is an organized, dynamic, and resourceful person, with initiative and the ability to connect with and advise patients.

We are #TopEmployers2026 in Spain! 🏆 This Top Employers Spain certification recognizes our commitment to employee well-being, as well as the policies and procedures in place to care for every person who is part of Sanitas. And most importantly, it drives us to keep improving!