Service Planner

Are you ready to lead the digital transformation to create a more sustainable world?

If you are up to challenging your creativity and making an impact, we are excited to welcomeyou!

As the Service Planner your role is to scheduleSchneider Field service representatives& External Service Partners and parts to fulfil our customer services requirements - these include Assessments, Start up, PMV (Preventive Maintenance visit), Emergency Callouts.

You will act as the glue connecting our customers, internal stakeholders, and external service partners/suppliers to meet our clients' needs. You will validate time, materials & expenses reported by internalFSR/external Service Partners required in the service process.

• OptimizeFSRallocated time and schedules to provide service to our customers in a timely manner
• Apply technical guidelines according to technical support information (Level 2) to provide the best quality service to our customers
• Schedule maintenance visits, ad hoc business interventions, technical visits or audits initialized by Project, Enterprise & mid-market or Services sales and Start-ups in conjunction with the Project Department
• Manage external partners services
• Ensure customer database is kept up to date for future reference (for the service, sales and project teams)
• Coordinate and monitor spare parts, delivery and retrieval to provide the best service to our customers
• Manage internal and external orders
• Monitor the operational margin during service execution to ensure the aligment with the margin defined in the original offer. Escalate potential deviations to the appropriate stakeholders to enable timely corrective actions and protect the operation's profitability.

• Technical qualification related toUPS(FP, Bachelor, Professional certificates).Knowledge in BacNet, MODBUS, EBO, HVAC & DALI.
• 3-5 years equivalent experience in a related field

• Strong computer skills such as word, excel, email etc.

• Written - ability to communicate in a clear and concise manner with internal and external customers.

• Fluent Spanish and intermediate English are mandatory.

• Strong time management skills

• Handles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.

• Detail oriented and able to meet deadlines

• Good problem solving skills

• Able to work both independently and as part of a team

• Tactful and effective at dealing with difficult customers who need our support

At Schneider, we believe that every employee is a talent deserving equal opportunities. This means you matter. Everyone needs to feel valued, supported, and treated fairly to do their best

Our Total Rewards is our way of saying: "We see you. We value you." It's more than salary and benefits: it's a meaningful investment in you. It's designed so you can perform, grow, feel secure, and reach your potential to make an impact.

Schneider Electric is there when you need it most

Our Total Rewards package covers all the benefits and support you'll enjoy as part of the Schneider Electric team:

Take care of yourself and your family. We make sure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and caregiving leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.

Invest in and plan for your future. We help you plan and invest for the future with competitive compensation and programs: your base salary, short-term incentives or sales incentives, opportunities to own company stock, and retirement savings plans.

Develop your skills and your career. We are committed to helping you grow through ongoing performance and

Collaborate in the workplace. We foster teamwork through project opportunities in the Schneider Career Hub, smart ways of collaborating, celebrating contributions through a recognition program, sharing your voice in our engagement survey, and promoting an inclusive and close-knit work environment.

Support your community. We make a difference in your community with volunteer licenses, programs through the Schneider Electric Foundation and initiatives that support youth education.

When considering joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a culture of excellence that drives business success. We believe our IMPACT values—Inclusion, Mastery

Security Guard Girona Costa + €2,150 net

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitalization. We believe everyone has the potential to be an IMPACT Maker, and we celebrate them every day.

Become an IMPACT Maker at Schneider Electric - apply today!

Worldwide revenue of 40 million euros
+9% organic growth
150,000 employees in more than 100 countries

To be considered as a candidate for our positions, you must submit your application online. This position

• Adhere to all Health and Safety directives - our safety-first culture means we can all work safely!

• Follow all company operating and quality procedures - the higher the quality, the greater the satisfaction.

• Maintain a professional and flexible attitude toward the company and its customers.

• Ensure continuous improvement in customer satisfaction - providing the best service is our main goal!

Schneider Electric aspires to be the most inclusive and caring company in the world, offering equal opportunities to everyone, everywhere, and ensuring that all employees feel uniquely valued and safe to bring their best selves to work. We reflect the diversity of the communities in which we operate and embrace "difference" as one of our core values. We believe that our differences make us stronger as a company and as individuals, and we are committed to championing inclusion in everything we do.

At Schneider Electric, we maintain the highest standards of ethics and compliance, and we believe that trust is a fundamental value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality, and cybersecurity, supporting all aspects of our business and our commitment to act with respect and good faith toward all our stakeholders. You can learn more about our Trust Charter here.__S

Are you ready to lead the digital transformation to create a more sustainable world?

If you are up to challenge your creativity and make an impact, we are excited to welcomeyou!

As the Service Planner your role is to scheduleSchneider Field service representatives& External Service Partners and parts to fulfil our customer services requirements - these include Assessments, Start up, PMV (Preventive Maintenance visit), Emergency Callouts.

You will act as the glue connecting our customers, internal stakeholders, and external service partners/suppliers to meet our clients' needs. You will validate time, materials & expenses reported by internalFSR/external Service Partners required in the service process.

• OptimiseFSRallocated time and schedules to provide service to our customers in a timely fashion
• Apply technical guidelines according to technical support information (Level 2) to provide the best quality service to our customers
• Schedule maintenance visits, ad hoc business interventions, technical visits or audits initialized by Project, Enterprise & mid-market or Services sales and Start-ups in conjunction with the Project Department
• Manage external partners services (quality, time etc)
• Ensure customer database is kept up to date for future reference (for the service, sales and project teams)
• Coordinate and monitor spare parts, delivery and retrieval to provide the best service to our customers
• Manage internal and external orders
• Monitor the operational margin during service execution to ensure the aligment with the margin defined in the original offer. Escalate potential deviations to the appropriate stakeholders to enable timely corrective actions and protect the operation's profitability.

• Technical qualification related toUPS(FP, Bachelor, Professional certificates).Knowledge in BacNet, MODBUS, EBO, HVAC & DALI.
• 3-5 years equivalent experience in a related field.

• Strong computer skills such as word, excel, email etc.

• Written - ability to communicate in a clear and concise manner with internal and external customers.

• Fluent Spanish and intermediate English are mandatory.

• Strong time management skills

• Handles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.

• Detail oriented and able to meet deadlines

• Good problem solving skills

• Able to work both independently and as part of a team

• Tactful and effective at dealing with difficult customers who need our support

En Schneider, creemos que cada empleado es un talento que merece igualdad de oportunidades. Esto significa que tú importas. Cada persona necesita sentirse valorada, apoyada y tratada de manera justa para hacer su mejor trabajo.

Nuestro Total Rewards es nuestra forma de decir: "Te vemos. Te valoramos". Es más que salario y beneficios: es una inversión significativa en ti. Está diseñado para que puedas rendir, crecer, sentirte seguro y elevar tu potencial para destacar como un generador de impacto.

Schneider Electric está ahí cuando más lo necesitas

Nuestro paquete de Total Rewards describe todos los beneficios y el apoyo que disfrutarás como parte del equipo de Schneider Electric:

Cuida de ti y de tu familia. Nos aseguramos de que te sientas seguro con beneficios que ayudan a que tú y tu familia prosperen: seguro de salud y de vida, tiempo libre remunerado, licencias parentales y de cuidado, opciones de trabajo flexible, apoyo para enfermedades crónicas y asesoramiento confidencial para los desafíos de la vida.

Invierte y planifica tu futuro. Te ayudamos a planificar e invertir en el futuro con una compensación competitiva y programas: tu salario base, incentivos a corto plazo o incentivos de ventas, oportunidades de poseer acciones de la empresa y planes de ahorro para la jubilación.

Desarrolla tus habilidades y tu carrera. Nos comprometemos a ayudarte a crecer con conversaciones continuas de desempeño y desarrollo, Senior Talent Program, oportunidades de carrera globales, acceso a nuestro Schneider Career Hub para nuevas posiciones, proyectos y mentores, y plataformas de aprendizaje como Coursera para dotarte de habilidades para hoy y mañana.

Colabora en el lugar de trabajo. Fomentamos el trabajo en equipo a través de oportunidades de proyectos en el Schneider Career Hub, formas inteligentes de colaborar, celebrando las contribuciones mediante un programa de reconocimiento, compartiendo tu voz en nuestra encuesta de compromiso y promoviendo un entorno laboral inclusivo y cercano.

Apoya a tu comunidad. Marcamos la diferencia en tu comunidad con licencias para voluntariado, programas a través de la Schneider Electric Foundation e iniciativas que apoyan la educación juvenil.

Al considerar unirte a un nuevo equipo, la cultura es importante. En Schneider Electric, nuestros valores y comportamientos son la base para crear una cultura de excelencia que apoya el éxito empresarial. Creemos que nuestros valores IMPACT - Inclusión, Maestría, Propósito, Acción, Curiosidad, Trabajo en Equipo - comienzan con nosotros.

IMPACT también es tu invitación para unirte a Schneider Electric, donde puedes contribuir a convertir la ambición de sostenibilidad en acciones, sin importar el papel que desempeñes. Es un llamado para conectar tu carrera con la ambición de lograr un mundo más resiliente, eficiente y sostenible.

Estamos buscando IMPACT Makers; personas excepcionales que convierten las ambiciones de sostenibilidad en acciones en el cruce de la automatización, la electrificación y la digitalización. Creemos que todos tienen el potencial para ser un IMPACT Maker y los celebramos todos los días.

¡Conviértete en un IMPACT Maker en Schneider Electric - ¡inscríbete hoy!

Ingresos mundiales de 40 millones de euros
+9% de crecimiento orgánico
150 000 empleados en más de 100 países

Para ser considerado como candidato para nuestras posiciones debes enviar tu solicitud en línea. Esta posición permanecerá abierta hasta que se complete el proceso de selección.

• Adhere to all Health and Safety directives - our safety first culture means we can all work securely!

• Adhering to all company's operating and quality procedures - the higher the quality, the better the satisfaction.

• Maintain a professional and flexible attitude towards the company and its customers.

• Ensuring customer satisfaction levels are continually improved - the best service possible is our main goal!

Schneider Electric aspira a ser la empresa más inclusiva y solidaria del mundo, ofreciendo oportunidades equitativas a todos, en todas partes, y garantizando que todos los empleados se sientan valorados de forma única y seguros para aportar lo mejor de sí mismos. Reflejamos la diversidad de las comunidades en las que operamos y "aceptamos lo diferente" como uno de nuestros valores fundamentales. Creemos que nuestras diferencias nos hacen más fuertes como empresa y como individuos, y nos comprometemos a defender la inclusión en todo lo que hacemos.

En Schneider Electric, mantenemos los más altos estándares de ética y cumplimiento, y creemos que la confianza es un valor fundamental. Nuestra Carta de Confianza es nuestro Código de Conducta y demuestra nuestro compromiso con la ética, la seguridad, la sostenibilidad, la calidad y la ciberseguridad, respaldando todos los aspectos de nuestro negocio y nuestra disposición para actuar y responder con respeto y buena fe a todos nuestros grupos de interés. Puede obtener más información sobre nuestra Carta de Confianza aquí.

Schneider Electric es un Empleador de Igualdad de Oportunidades. Nuestra política es proporcionar igualdad de oportunidades en el empleo y el avance en áreas de reclutamiento, contratación, capacitación, transferencia y promoción a todas las personas calificadas, independientemente de raza, religión, color, género, discapacidad, origen nacional, ascendencia, edad, estado militar, orientación sexual, estado civil o cualquier otra característica o conducta legalmente protegida.