Investment Advisor (MIFID II)
Servinform2d ago
Investment advisors will provide personalized financial advice to digital banking clients via video calls.
€32k – €35kRemote, Torrejón de Ardoz
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88,000+ live jobsCall Center Trainer
On-site in Mairena del Aljarafe·Full-time·Added 2 days ago
Servinform
138 open roles
Overview
Job details
€18,707 a year
Gross, as stated in the ad.
About €1,400 a month after tax.
Permanent contract
Full-time hours.
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Mairena del Aljarafe
No relocation package mentioned.
This job was automatically translated to English.
Pay & benefits
What you'll get
- Immediate Start to a stable project with growth expectations
- Permanent contract
- Salary: €18,707 gross per year
- Contact Center Collective Agreement - Level 8
- Full-time: (39h/week) from Monday to Thursday from 09:00 to 17:00, and Friday from 9:00 to 16:00.
- Job location at Calle Manufactura 5 in Mairena del Aljarafe.
Requirements
What we're looking for
-Intermediate level Excel.
- Previous experience delivering training in a Call Center environment.
- Ability to adapt to working with diverse content and multiple sectors
The role
Currently, for the Training and Quality department, we are looking for a Trainer and Quality Agent.
What you'll do
- Deliver initial, refresher, and skills training to agents.
- Design and update training content adapted to different services and profiles.
- Absorb and master content from diverse sectors (telecommunications, banking, energy, customer service, sales…) to provide training across multiple campaigns.
- Evaluate learning and support agents during their first weeks.
- Detect training needs and propose continuous improvements.
- Coordinate with quality and operations to ensure training consistency.
- Record training activity and reports in an organized manner.
About Servinform
- Industry
- Business Process Outsourcing
- Website
- servinform.es
In their own words
About the company & team
Servinform, we are a leading company in BPO and Contact Center services. We manage different projects for more than 1,500 companies - clients, thanks to a team of 9,000 professionals who operate from Madrid, Sevilla, Barcelona, Valencia, and Bilbao.
Additional information
“No sector of our society can be understood without equality between men and women, as well as the integration of people with disabilities. That is why, at Grupo Servinform, we focus on equality and diversity as an elemental factor for social progress, working day by day to achieve this goal.”
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