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Customer Service Teleoperator - Banking

On-site in Mairena del Aljarafe·Added 6 days ago

Still open when we checked on 1 Oct

Servinform

129 open roles

Overview

Job details

  • €1,098 a month

    Gross, as stated in the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Mairena del Aljarafe

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

- Experience in Customer Service with cross-selling and/or customer loyalty tasks is valued

- Learning ability

- Good level in the use and learning of office tools

- Availability for afternoon shifts

- Experience in banking or financial product management is highly valued

Pay & benefits

What you'll get

  • 30-hour week with a fixed afternoon shift from 15:00 to 21:00 from MONDAY to FRIDAY. Additionally, we provide service 1 Saturday or a maximum of 2 Saturdays per month.
  • Fixed salary of 1,098 €/gross monthly + Commissions.
  • Pre-hiring training of 7 days. (First 2 days online, the rest in person).
  • Training Dates: from 24/09 to 02/10 from 9:00 to 17:00
  • Joining a STABLE PROJECT, active for more than 5 years.
  • Permanent Contract
  • Contact Center Collective Agreement and Specialist Teleoperator Category
  • Training provided by the company as an Insurance Advisor (Level 2 accreditation)

If you are passionate about customer service, motivated by new challenges, and want to be part of a constantly growing company, this could be your opportunity!

At Servinform Finance, your talent counts, your energy adds value, and your future starts here. Join our team!

The role

At Servinform Finance, a company belonging to the Servinform Group, we collaborate with the main financial entities in Spain, offering specialized solutions adapted to the needs of each client. Currently, we continue to grow in our Call Center in Mairena del Aljarafe and are looking to hire Teleoperators for a stable Customer Service and Cross-selling project in the banking sector.

If you enjoy customer interaction, have communication skills, and are looking for a stable opportunity in the financial sector, we want to meet you!

What you'll do

-You will handle calls from the financial entity's customers, helping them manage their inquiries and needs.

-You will resolve doubts and incidents in a close, agile, and efficient manner.

-You will identify customer needs and detect cross-selling opportunities.

-You will detect cross-selling opportunities, offering credit or insurance options that adapt to their needs.

How you'll work

  • Job location in Polígono PISA, Mairena del Aljarafe

About Servinform

Industry
Business Process Outsourcing

In their own words

Additional information

**No sector of our society can be understood without equality between men and women, as well as the integration of people with disabilities. That is why, at Grupo Servinform, we approach equality and diversity as an elemental factor for social progress, working day by day to achieve this goal

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