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Commercial Teleoperator - Residential Customer Service

Hybrid in Sevilla·Added 5 days ago

Foundever

16 open roles

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Overview

Job details

Hybrid
Only from certain places, per the ad: “RESIDENCIA EN SEVILLA y/o disponibilidad para trabajar de manera presencial en nuestras oficinas.”

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Sevilla for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Contract for 30h/week for 2 months (1 month probation) with great possibilities of continuity. Your job stability is our priority!
Fixed salary: €1,098.69 gross/month + material incentives (mobile phones, tablets, gift vouchers...).
Schedule: Monday to Sunday, alternating weekends. Afternoon shift between 3:00 PM and 9:00 PM or 4:00 PM and 10:00 PM.
Location: On-site work at our hub in Seville, located in the Los Remedios area, WITH THE OPTION OF REMOTE WORK (hybrid model at 50%) after completing the training period.
Comprehensive training: Initial training, starting on October 6th, Monday to Friday from 9:00 to 16:00. (stipend: €10 gross/day).

And in addition to working in a company with real growth opportunities, BENEFIT FROM :

Language classes for all employees.
Employee experience program with activities every week.
Special discounts on technology, etc.
Wellness Room: weekly yoga, mindfulness, relaxation, and toning activities.
Bring a Friend program where you can benefit from bonuses for referring your friends.

Don't Miss This Opportunity!

Requirements

What we're looking for

Team skills and goal orientation.
Sales Experience (Plus): If you're new but eager to learn, don't hesitate to sign up! We'll support you every step of the way.
Availability to work on-site at our offices in Seville.
RESIDENCE IN SEVILLE and/or availability to work on-site at our offices.

If you're ready to take on the challenge and join an expanding team, sign up now. Discover what we can achieve together. We look forward to meeting you!
Sign up and Make a Difference!

We invest in you and support your training, work-life balance, and professional development. With us, the only limit is you!

With our innovative training plan, you'll always be growing:
· Move Well: Exercise routines and practical tips for your daily life.
· Eat Well: Articles, recipes, and nutritional guides for a healthy lifestyle.
· Live Well: Tools for work-life balance, stress reduction, mindfulness, and mental health.
· Do Well: Combine well-being with activities that make a difference in our community.

Create your best moments. Join the #FoundeverLife

The role

Are you passionate about the latest technology and mobile phone innovations? Then you're in the right place!
Your mission will be to improve the satisfaction of our residential customers by offering them discounts and upgrades at one of the most innovative companies in the telecommunications sector, through both inbound and outbound calls.

About Foundever

Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.

In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.

Industry: BPO
Founded: 2021
Employees: 100,000+
Headquarters: Miami, USA
In Spain: Madrid, Málaga, Sevilla and 1 more
Website: foundever.com

Good to know if you are moving

Foundever has multiple offices in Spain, including Madrid, Málaga, Sevilla, and Barcelona, offering a variety of locations for relocation.
The company frequently hires for multilingual roles (German, French, Italian, Dutch, Portuguese), making it a good fit for international professionals with language skills.
Many positions offer hybrid work models, providing flexibility for employees.
Foundever provides opportunities for career growth in customer service, sales, AI, and technology, with roles ranging from entry-level agents to senior technical leads.
The company is a global leader in CX, offering a stable and well-established work environment for international hires.

In their own words

Additional information

Our Company is committed to equality, diversity, and the inclusion of all people and implements a zero-tolerance policy against any form of harassment and discrimination. We promote blind recruitment.

All open roles at Foundever