SpainJobs.io

Incident Manager

Sopra Steria·Barcelona, Spain

What they offer

  • Permanent contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    Sopra Steria doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

This job was published 9 months ago

Read the full advert

What you'll get

What do we have for you?

  • Permanent contract and full-time schedule
  • 23 vacation days
  • Continuous training: technical, transversal, and language skills. We have access to certifications, training from major Technology Partners, online platforms, and much more!
  • Life and accident insurance
  • Possibility of joining our flexible compensation (medical insurance, nursery vouchers, transportation, meals, and training)
  • Access to Privilege Club, where you will find interesting discounts from major brands
  • Personalized and detailed onboarding. We accompany you every step of the way so that you feel #soprano from the very beginning.
  • Office with spaces reserved for leisure. Work and fun combined!
  • Camaraderie and good atmosphere, we keep the power of unity in mind.

And most importantly…You have the opportunity to develop your professional career with us: We will create a personalized career plan together. You will be trained, we will set goals, and we will follow up to ensure that we achieve them together. We listen to your priorities and fight for them.

Here your voice matters! Join us and be part of something more! 

We are committed to respecting diversity, creating an inclusive work environment, and implementing policies that foster inclusion and promote social and cultural respect regarding gender, age, functional capacity, sexual orientation, and religion, with equal opportunities.

About the company & team

At Sopra Steria, we work to make our clients' digital transformation possible, and to achieve this, we need to keep growing and adding value thanks to people like you.

Our employees come together to form a great team and work environment at Sopra Steria. We are more than 46,000 people working across 25 countries, and our mission is to unite talent and technology, helping you find a place where you can develop your full potential.

Do you dare to shape the future? Are you looking for a professional challenge where you can grow?

We are looking to add an Incident Manager profile to our team,

The selected candidate will join our flagship project in the Public Administration sector, collaborating in the main infrastructure control center.

We are not looking for perfection, but we would like you to have...

- General technical knowledge of infrastructures and applications, enabling you to understand and lead CABs. These are meetings where risks associated with changes to infrastructures (such as communications, infrastructure, security, etc.) and application deployments across different environments are assessed.

- Leadership and proactivity, to be able to follow up on tasks from other team members, ensuring quality and delivery times.
- Management and coordination of major change calendars.
- Catalan.

Your day-to-day responsibilities will include:

- Backup for the service manager
- Leadership of CABs'- Leadership in crisis situations for incident/change management.
- Coordination and updating of major change calendars presented to clients and suppliers
- Monitoring of process indicators
- Follow-up of team tasks and reporting to client managers
- Definition and monitoring of the implementation of management process tasks (incidents/changes/problems)

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Sopra Steria

Sopra Steria

IT Consulting

View company profile
International company
56000 employees
Spain HQ: Madrid

More jobs from Sopra Steria

Related Jobs

Apply at Sopra Steria