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Customer Care Specialist in Sant Boi de Llobregat

On-site in Sant Boi de Llobregat·Full-time·Added 2 months ago (last checked 15 Oct)

Agency
Synergie España

848 open roles

Overview

Salary
€14.99 an hour
Work mode
On-site, Sant Boi de Llobregat
Contract
Fixed-term contract, full-time hours
Hours
Jornada intensiva on Fridays
English
Required

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What will help you get off to a good start:
- Previous experience in customer service: it will help you handle communications smoothly and professionally.
- Communication skills and empathy: they will be your best tools to connect with customers and address their needs.

- Upper-intermediate English level for daily work.

- Experience with SAP and/or Salesforce (essential).

Nice to have

You will earn extra points if:
- You have training in administrative management: it will provide you with a structured approach to optimize your daily performance.

Customer service management, assertive communication, conflict resolution, and proficiency in office/CRM tools such as SALESFORCE.

Pay & benefits

What you'll get

  • Immediate start.
  • Temporary contract until the end of September.
  • Full-time position, 40 hours per week. Indicative schedule: Monday to Thursday from 8:00 a.m. to 5:00 p.m. (with a 30-minute lunch break) and Friday from 8:00 a.m. to 2:00 p.m., with the possibility of minor adjustments based on organizational needs.
  • Salary of €14.99 gross/hour (approximately €26,168 gross/year).
  • Opportunity to join a leading multinational in its sector and gain experience in an international environment.

If you are motivated to turn customer service into a memorable experience, we want to meet you! Apply now.

The role

If you are passionate about helping others and want to be part of a professional environment where service quality is the priority, this is your place. You will enjoy a dynamic day-to-day where you will be the voice and key support for our customers.

Your mission will be to ensure that every customer interaction is exceptional, resolving their queries and ensuring their experience with our services is flawless.

- You will manage customer inquiries and requests via calls and emails, offering quick and effective solutions.

What you'll do

- You will act as a liaison between the customer and internal departments to resolve complex issues.
- You will follow up on open cases to ensure the customer is fully satisfied.

- You will record and follow up on incidents and requests.

- You will log, update, and track cases in Salesforce.

- You will handle administrative tasks and document management related to customers.

- You will coordinate with different company departments to ensure an excellent customer experience.

About Synergie España

Synergie is a global staffing and recruitment company headquartered in Paris, France, with a strong presence across Europe. In Spain, operating as Synergie España, it provides workforce solutions across a wide range of sectors, including logistics, industrial production, food processing, retail, and technical roles. With a network of offices throughout the country, it connects job seekers with temporary, permanent, and specialized positions, from warehouse operators and drivers to engineers and legal specialists.

For international professionals, Synergie España offers a direct entry point into the Spanish labor market, particularly in high-demand operational roles. The company's extensive local network and partnerships with employers across Spain make it a practical option for those seeking immediate work opportunities. While the roles are often hands-on and require Spanish language skills, the company's scale and established presence provide a reliable pathway for relocation and employment in Spain.

Industry
Staffing
All open roles at Synergie España
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