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Junior Field Technician in Madrid

Hybrid in Madrid·Added today (last checked 30 Oct)

Seidor

97 open roles

Our summary

Hours
Jornada intensiva on Fridays and in summer
Work mode
Hybrid, Madrid
Education
Vocational training (FP Grado Medio)
Benefits
Private health insurance, flexible pay plan

Visa options

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Skills

Nice to have

Seidor is hiring for this role in several places. This vacancy is in Madrid.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Academic Training:
    • Intermediate vocational training degree in computer systems or related studies.
  • Technical Knowledge:
    • Basic operating systems.
    • Security systems.
    • Familiarity with PC hardware, laptops, and peripherals.
    • Local area networks (LAN)
    • Ability to diagnose and troubleshoot software and hardware problems.

Nice to have

  • Languages:
    • Spanish and Catalan.
    • English, intermediate level desirable.

Pay & benefits

What you'll get

  • Flexibility and work-life balance. Remote work is in our DNA. We promote flexible scheduling, and we have intensive working days on Fridays and during the months of July and August. 🙌
  • Continuous learning. Training in languages, technical skills, certifications, etc.
  • Individualized career path, so that you are the one who decides how far you want to go. 🚀
  • Autonomy and the possibility to propose and promote new opportunities.
  • Flexible benefits program. Daycare, restaurant, transport vouchers, and medical insurance.
  • Exclusive discounts and special conditions on technology, leisure, travel, etc. 🌟
  • You will be able to be part of solidarity and environmentally related initiatives.

The role

As a Junior Microcomputing Field Technician, you will be part of the User Field Support unit.

In this area, we enhance labor productivity with user support services, support centers, and other solutions for a fluid and efficient working environment. This support can act proactively or reactively to solve problems, thereby ensuring business continuity.

Our IT field services team is responsible for the installation, maintenance, repair, and supervision of products on-site for our clients.

What you'll do

  • You will provide first-level technical support and assistance to users regarding computer equipment and software, ensuring the correct operation and maintenance of computer systems and networks.
  • You will respond to support requests via telephone, email, or in person.
  • You will perform preventive and corrective maintenance of computer equipment.
  • You will be responsible for installing, configuring, and updating operating systems and applications, new equipment, and peripheral devices (printers, scanners, etc.).
  • You will manage and maintain local area networks (LAN) and Internet connections.
  • You will configure user accounts and manage access permissions.
  • You will implement and maintain IT security systems.
  • You will provide basic training to users on the use of software and equipment.
  • You will document and follow up on incidents until their resolution.
  • You will maintain an updated inventory record of equipment and software.
  • You will assist in the management of purchases and replacements of computer equipment and components.

Hiring process

Join our team and help us humanize the world through technology!

About Seidor

Industry
IT Services

In their own words

About the company & team

Humanizing Technology.

We are a large company with a start-up soul. We organize ourselves into expert knowledge units that collaborate with one another.

For this reason, we seek restless people, who are motivated by challenges and eager to grow personally and professionally, who join our team to have a positive impact on the world through technology.

  • A diverse team. We respect the differences that make us more human. 💜
  • Companionship. We work in teams and learn from one another.
  • If you have international interests, we are in 45 countries. 🌍
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