The English-language job board for Spain

Salesforce Service Voice & Amazon Connect Specialist

Remote, Barcelona·Added 4 months ago

This job was published 4 months ago

Tecdata Engineering

1377 open roles

Apply

Overview

Job details

Fully remote
Per the ad.

Requirements

Have the right to work in Spain
Tecdata Engineering doesn't mention sponsorship in the ad.
Have 2+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

We are looking for a profile with between 2 and 5 years of experience implementing or administering Salesforce Service Cloud Voice along with Amazon Connect.

🔹 Requirements:

Experience in end-to-end contact center projects
Knowledge in:
- IVR
- Routing
- Queues
- CTI
- Recordings
- Supervision and analytics
Experience in Salesforce Service Voice
Experience in Amazon Connect
Ability to translate business needs into technical solutions

Nice to have

🔹 Experience with the following will be valued:

Genesys
Talkdesk
Odigo
Avaya
Five9
Other CCaaS platforms

Languages

✨ English is valuable.

The role

At Grupo TECDATA we are looking for Salesforce talent 🚀
🏢 Company: Grupo TECDATA
📍 Modality: Remote
💰 Maximum salary: up to 45k

What you'll do

🔹 Functions:

Technical design of CTI solutions
Configuration and implementation
Effort estimation
Testing, deployments and technical support

About Tecdata Engineering

Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.

In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.

Industry: IT Services
Founded: 2012
Employees: 500
Website: tecdata.es

Good to know if you are moving

Many openings are advertised as fully remote within Spain, e.g. "Senior Data Scientist – GCP Madrid · Completamente remoto" and "ML ENGINEER Madrid · Completamente remoto".
Hiring activity in Spain includes Madrid, Barcelona, and Bilbao, with hybrid and on-site arrangements depending on the role.
The company reports around 500 employees ("Compañeros 500") and was founded in 2012.
It is part of a technology consulting group with more than 550 consultants operating in 5 countries.
Its client sectors include banking, telecommunications, and insurance, so many roles involve regulated, enterprise-grade environments.

All open roles at Tecdata Engineering