Lead Data Platform & Technical Office
Lead the definition and implementation of a Data Technical Office focused on governance and industrialization.
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87,000+ live jobsHybrid in Madrid·Added 3 months ago
This job was published 3 months ago
Still open when we checked on 26 Sept
1416 open roles
Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
Tecdata Engineering doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have senior-level experience
Senior-level role.
Nice to have
This job was automatically translated to English.
🔹 Solid experience in ServiceNow ITOM
🔹 Experience in infrastructure monitoring (not focused on application monitoring)
🔹 Fluent English
🔹 Experience in:
🔹 DEX (Digital Employee Experience)
🔹 ServiceNow AIOps
🔹 Ansible
🌍 English: Fluent (Essential)
💰 Salary: Commensurate with experience
✅ High-impact international project
✅ Advanced technological environment
✅ Participation in automation and AIOps initiatives
✅ Hybrid modality in Madrid
✅ Competitive salary according to experience
✅ Stability and professional growth
We are looking for a Senior ServiceNow ITOM Solution Architect & Monitoring professional with solid experience in ServiceNow ITOM and infrastructure monitoring environments, oriented towards operational optimization, automation, and continuous improvement of technological services.
The professional will participate in technological transformation initiatives focused on monitoring, event correlation, automation, and digital user experience.
📍 Location: Madrid (Hybrid)
Centreon
Azure Monitor
Threshold review and optimization
Alert noise reduction
Elimination of false positives and false negatives
Alert design for Production and Non-Production environments
Historical analysis and performance trends
Event ingestion and normalization
Alert correlation and deduplication
Mapping events to incidents
Automatic ticket creation
Maintenance window management
Intelligent alert suppression
Identification of automation opportunities
Remediation workflow design
Integration of monitoring tools with automation platforms
Automation oriented towards IT operations
End-user experience analysis
Endpoint monitoring
Telemetry and behavior analysis
Data-driven proactive operations
Historical analysis of incidents and requests
Identification of main incident root causes
Trend and pattern detection
Optimization of operational processes
🔹 Microsoft Intune
🔹 Infrastructure automation
🔹 Customer Experience Analytics
🔹 Enterprise platform integration
ServiceNow ITOM | ServiceNow ITSM | Event Management | AIOps | Centreon | Azure Monitor | Nexthink | Ansible | SCCM | Intune | DEX | Monitoring | Automation | Incident Management | Infrastructure Monitoring
Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.
In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.
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