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ServiceNow Platform Architect

On-site in Madrid·Added yesterday (last checked 28 Oct)

TheWhiteam

131 open roles

Our summary

Payments
14 salary payments a year
Work mode
On-site, Madrid
English
Required
Experience
5+ years
Benefits
Private health insurance, flexible pay plan

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • More than 5 years of experience in ServiceNow environments.

  • Experience as

    • ServiceNow Architect

    • Platform Architect

    • Senior Technical Lead

  • Advanced knowledge of

    • ITSM

    • CMDB / CSDM

    • IRM / GRC

    • CSM

    • HRSD

  • Experience in

    • Discovery

    • Service Mapping

    • Complex integrations

    • Platform governance

    • DevOps and CI/CD in ServiceNow

  • Knowledge of

    • Security

    • Data Governance

    • Performance Tuning

  • Ability to communicate with business and senior stakeholders.

  • English C1 essential.

Nice to have

  • ServiceNow Certifications:

    • CTA (Certified Technical Architect)

    • CSA

    • CAD

    • Implementation Specialist

  • TOGAF.

  • ITIL 4.

  • Experience in banking or regulated sectors.

  • Good level of Spanish.

Pay & benefits

What you'll get

Additionally, I am also sharing a brief summary of the company's policies so you can get to know us a little better:

• Our collective agreement is that of Consulting Firms and Market Studies

• We have 23 days of vacation per year

• We have 14 paychecks, 12 monthly and two extras (June and December)

• As flexible compensation, we can request nursery vouchers and also medical + dental insurance.

The role

At The Whiteam Consulting we are looking for a ServiceNow Platform Architect to lead the definition and evolution of the ServiceNow platform architecture in an enterprise environment.

The selected person will act as a technical reference, defining standards, governance, technological roadmap, and best practices, ensuring a scalable, secure, maintainable platform aligned with the business strategy.

What you'll do

  • Define and evolve the global ServiceNow platform architecture.

  • Lead the strategy for:

    • ITSM

    • CMDB / CSDM

    • IRM / GRC

    • CSM

    • HRSD

  • Define technical standards, design patterns, and platform governance.

  • Lead Architecture Review and Design Authority processes.

  • Design integration strategies through:

    • REST APIs

    • SOAP

    • IntegrationHub

    • MID Server

  • Define the CMDB and Service Mapping strategy.

  • Ensure performance, security, scalability, and data quality.

  • Participate in the roadmap, releases, and platform evolution.

  • Act as a technical advisor for business, architecture, and development teams.

  • Mentoring of teams and technical leadership.

How you'll work

  • Location: Madrid.

  • Modality: On-site / Madrid.

  • Duration: 12 months + possible extensions.

  • Schedule: 09:00 - 18:00.

  • Rate: 300 €/day.

About TheWhiteam

TheWhiteam is an IT services and consulting company headquartered in Madrid, Spain, specializing in enterprise technology solutions, particularly around SAP, cloud infrastructure, data analytics, and custom software development. The company serves clients across sectors such as banking, energy, retail, and automotive, offering both project-based consulting and managed services. With a strong focus on SAP implementations and migrations, TheWhiteam has built a reputation as a reliable partner for complex enterprise transformations.

TheWhiteam has a significant presence in Spain, with offices in Madrid and Barcelona, and offers a mix of hybrid and fully remote roles across the country. The company is known for its flexible work arrangements, including 100% remote positions for many roles, which is attractive to international professionals. TheWhiteam actively hires consultants and developers with expertise in SAP, Java, Oracle, and cloud technologies, and provides opportunities for career growth in a dynamic, project-driven environment. For international candidates, the company offers a pathway to work in Spain's thriving tech sector, with many roles requiring Spanish language skills, though some technical positions may be accessible to English speakers.

Industry
IT Services
Founded
2015
Employees
100–500
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona

Good to know if you are moving

  • TheWhiteam offers many 100% remote roles across Spain, which can be ideal for international professionals seeking flexibility.
  • The company has offices in Madrid and Barcelona, providing opportunities for in-person collaboration if desired.
  • Most roles require Spanish language proficiency, so international candidates should have at least conversational Spanish.
  • TheWhiteam works with clients in banking, energy, and retail, offering exposure to large-scale enterprise projects.
  • The company provides a hybrid work model for some roles, with 2 days per week in the office, which can help with integration.

In their own words

About the company & team

Being part of THEWHITEAM is collaborating with a company made up of professionals with extensive experience in technological consulting.

We firmly believe that companies and clients set the path to follow in the sector, but people build it. We consider it of vital importance that our organization is based on our best asset and added value, which is our human team.

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