Trilingual Call Center Operator

Barcelona, Spain·Added 15 days ago

Teléfono Permanente

1 open role

Apply

What they ask for

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.

This job was automatically translated to English,.

The role

Profiles we are looking for

We are looking for people who want to help. Experience counts, but your attitude and your languages are what truly make the difference.

Featured

What you'll do

We are looking for people who can handle calls fluently in Catalan, Spanish and English for afternoon and night shifts. Key profile for our 24/7 coverage.

Customer service

Answering calls, managing inquiries and incidents, and providing customer service according to each company's protocol.

Technician

Receiving technical notifications, coordinating incidents and locating teams for sectors such as elevators, maintenance or energy.

About Teléfono Permanente

Teléfono Permanente is a Spanish customer experience and BPO company specializing in multilingual contact center services. The company operates contact centers that handle customer service, technical support, and back-office processes for a range of clients, with a strong focus on multilingual support. It is part of the Grupo Permanente, a Spanish business group with a significant presence in the customer experience sector.

In Spain, the company is headquartered in Barcelona, where it runs its main operations and employs a large team of trilingual agents. The work culture is centered on customer service excellence and language skills, making it a relevant option for international professionals with strong communication abilities in Spanish, Catalan, and other languages. The company offers a clear path for relocation to Barcelona, with a dynamic and multicultural environment.

Industry: Customer Experience and BPO
Founded: 1995
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona
Website: telefonopermanente.com

Good to know if you are moving

The company is based in Barcelona, Spain, making it a direct destination for internationals looking to relocate to a major Spanish city.
As a trilingual contact center, it actively seeks professionals with Spanish, Catalan, and a third language (often English or Portuguese).
The company offers a structured relocation process for international hires, including visa and work permit support.
Its work culture is focused on customer service and language quality, with a strong emphasis on team collaboration.
The company is part of a larger group, which can offer internal mobility opportunities within Spain.

All open roles at Teléfono Permanente