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IT Service Desk Intern in Es-Hub-Intern

On-site in ES-HUB-Intern·Added 2 days ago (last checked 28 Oct)

The Social Hub

13 open roles

Our summary

Work mode
On-site, ES-HUB-Intern
English
Required
Education
University degree

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Skills

Nice to have

The Social Hub is hiring for this role in several places. This vacancy is in Es-Hub-Intern.

Pay & benefits

What you'll get

  • An amazing work environment with a fantastic vibe and lots of positive energy
  • On the job coaching and guidance
  • Monthly compensation for your internship (please note that travel costs are not reimbursed)
  • The opportunity to work and learn at a dynamic, young, international organisation; we're a real game changer in the hospitality industry
  • The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
  • A first glimpse into the world of Hospitality with one of the most innovative players in the market
  • Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
  • A wonderful workplace to call home with, dare we say it, fun colleagues

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The role

Your Mission, Should You Choose to Accept It
Ready to be the friendly tech hero everyone at HQ and our hotels relies on? As our IT Service Desk Intern, you'll be the first point of contact for any tech hiccups, helping our staff get back on track when systems or equipment act up. You'll dive into tickets, troubleshoot issues, and learn the ins and outs of IT support in a vibrant, international environment. Along the way, you'll pick up new skills, tackle real challenges, and grow your tech know-how. The team is supportive, cheerful, and always up for a laugh, so you'll fit right in. You will join the team at our headquarters in Barcelona for a period of 5-6 months, starting February 2027.

In Case You Don't Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What you'll do

  • Provide friendly 1st line IT support for HQ and hotel staff
  • Troubleshoot hardware, software, and system issues
  • Log, track, and follow up on support tickets
  • Manage IT stock control, updating CMDB & Shipping devices to new users
  • Assist with system setups, updates, and maintenance
  • Collaborate with the team to solve problems efficiently
  • Keep your work organised and accurate, even when things get busy
  • Learn and grow your IT skills in real-world scenarios

What You'll Have

  • You're studying Computer Science or a related field
  • Some experience in Help Desk or IT support is a plus
  • You're cheerful, resourceful, and detail-oriented
  • You can think analytically and solve problems on the fly
  • You enjoy working in a team and communicating clearly
  • English is a must; local language is a nice bonus
  • A great sense of humour and willingness to learn
  • Must live in Barcelona

About The Social Hub

The Social Hub is a hybrid hospitality brand that blends hotel stays, student accommodation, and co-working spaces under one roof. Founded in Amsterdam in 2006 (originally as The Student Hotel), the company operates over 20 properties across Europe, with a strong focus on community-driven experiences, events, and flexible living. Its properties typically feature restaurants, bars, gyms, and meeting spaces, making it a dynamic environment for both guests and long-term residents.

In Spain, The Social Hub has a significant presence with properties in Madrid and Barcelona, offering a range of roles from front office and F&B to maintenance and management traineeships. The company is known for its vibrant, international work culture, with teams often reflecting the diverse, global nature of its guests. For international professionals, The Social Hub offers opportunities to work in a fast-paced hospitality environment, with structured internship and management trainee programs that can serve as a gateway to a career in European hospitality.

Founded
2006
Employees
1,000–5,000
Headquarters
Amsterdam, Netherlands
In Spain
Madrid, Barcelona

Good to know if you are moving

  • The Social Hub operates properties in Madrid and Barcelona, offering roles in hospitality, F&B, and operations.
  • The company runs structured management trainee programs (8–12 months) that are open to international candidates.
  • Work language is typically English, making it accessible for non-Spanish speakers.
  • The brand rebranded from The Student Hotel to The Social Hub in 2022, reflecting its expanded focus on community and co-living.
  • With properties across Europe, there may be opportunities for internal mobility between countries.
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