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Call Center Agent

On-site in Vilamalla·Full-time·Added 15 days ago

Transgourmet Ibérica

72 open roles

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Overview

Job details

Permanent contract
Full-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Vilamalla
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Immediate start.
Contract: Permanent.
40-hour working week.
Salary according to collective agreement.

Requirements

What we're looking for

Previous experience in customer service or call centers (desirable, but not essential for the position).
Communication and written skills.
Ability to listen and empathize with the customer.
Organizational, management, and planning skills.
Basic office software skills.

The role

What you'll do

The functions at the workplace will be:

Handle the call switchboard and customer emails linked to telesales.
Cover the call and email route planned for each advisor.
Collect replenishment orders requested by customers.
Management of out-of-route calls.
Perform activity reporting.

About Transgourmet Ibérica

Transgourmet Ibérica is a wholesale food distribution and cash & carry company serving the hospitality sector in Spain. According to its own website, it is a leader in wholesale food distribution to hotels and restaurants, backed by a claimed 100 years of experience and a logistics network of 7 distribution centres across the peninsula, the Balearic Islands and the Canary Islands. It operates 74 cash & carry centres offering more than 18,000 products, has incorporated 146 supermarkets into its network, and also runs GM Oil fuel stations.

In Spain, the company is seeded in Vilamalla (Girona) and its open roles span the whole country, including locations such as Mercabarna (Barcelona), Alcalá, Logroño, Manacor (Mallorca) and the Canary Islands. Current vacancies cover warehouse and forklift operators, order pickers, delivery drivers, commercial advisors for hospitality, fresh food section managers, purchasing managers, controllers and HR/talent specialists, making it a relevant employer for internationally mobile professionals seeking operational, commercial and support roles across Spain. Its website and communications are published in Spanish and Catalan.

Industry: Food Distribution
Website: transgourmet.es

Good to know if you are moving

Operates a logistics network of 7 distribution centres across mainland Spain, the Balearic Islands and the Canary Islands, plus 74 cash & carry centres.
Open roles span many Spanish locations, including Mercabarna (Barcelona), Alcalá, Logroño, Manacor (Mallorca) and the Canary Islands.
Hiring covers a wide range of functions: warehouse and forklift operations, order picking, delivery driving (C licence + CAP), commercial advisory for hospitality, fresh food management, purchasing, controlling and HR/talent selection.
Company website and communications are published in Spanish and Catalan (ESP/CAT language toggle).
Also runs a supermarket network (146 supermarkets incorporated, 82 stores reformed) and GM Oil fuel stations, broadening the types of roles available.

In their own words

About the company & team

Continuous training so that you develop your knowledge and abilities.
Opportunity for a professional development and growth plan so that you can leverage your talent.
Equality Plan that shows a firm commitment to gender equality
We take care of people, so that they have greater work-life balance between their personal life and their professional facet.

All open roles at Transgourmet Ibérica