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Luxury Hospitality Receptionist

On-site in Málaga·Full-time·Added 27 days ago (last checked 22 Oct)

Agency

Our summary

Salary
€23,000 a year

About €1,520 a month after tax.

Hours
Rotating shifts · Includes weekends
Work mode
On-site, Málaga
Contract
Permanent, full-time hours
Spanish
Fluent
English
Required

Visa options

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    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

🔹 Bilingual or very high level of English and Spanish (essential).

🔹 Previous experience in reception, customer service, hospitality, vacation rentals, or tourism.

🔹 Organized, proactive, and able to handle multiple tasks simultaneously.

🔹 Excellent communication skills, customer orientation, and service vocation.

🔹 Ability to work independently while always maintaining the company's quality standards.

🔹 Good command of digital tools, email, WhatsApp, and management applications.

🔹 Positive attitude, commitment, professionalism, and a passion for offering unique experiences to guests.

Nice to have

🔹 A third language, especially German, French, or Dutch, is a plus.

🔹 Experience with platforms such as Airbnb, Booking, Vrbo, Marriott Homes & Villas, or PMS systems is a plus.

Pay & benefits

What you'll get

🎯 Contract: Permanent.

💰 Salary: €23,000 gross/year + annual bonus.

🏆 Extras: Join an innovative and growing company. Ongoing training from day one. Excellent work environment. Contact with international guests. Autonomy to contribute ideas and actively participate in improving processes. Real opportunities for growth and professional development within the company.

🚀 You will be part of a team passionate about excellence and will contribute to creating memorable experiences for travelers from around the world.

The role

📢 We are Looking for LUXURY HOSPITALITY RECEPTIONIST (M/F/X) – MÁLAGA! 📢

Are you passionate about customer service and the tourism sector? Would you like to be part of an innovative and growing company? This could be your opportunity! We are looking for a LUXURY TOURIST APARTMENT RECEPTIONIST to become the main point of contact for our guests and ensure a five-star experience from the very first moment.

You will work in a dynamic, international, and collaborative environment, where every day will be different and you will have the opportunity to offer exceptional service to travelers from around the world.

What you'll do

💡 What you will do on a day-to-day basis:

🔹 Assist and support guests before, during, and after their stay via WhatsApp, phone, and email.

🔹 Manage reservations and inquiries from platforms such as Airbnb, Marriott Homes & Villas, Vrbo, and other sales channels.

🔹 Keep the property management system (PMS), reservation calendars, and databases up to date.

🔹 Coordinate the entire reservation process with the management team: contracts, payments, check-in, check-out, and deposit refunds.

🔹 Resolve guest issues and requests quickly, warmly, and professionally.

🔹 Prepare daily and weekly reports for owners and follow up on reservations.

🔹 Coordinate communication with the different departments to ensure excellent service.

🔹 Supervise, when necessary, apartments, maintenance providers, and small details to ensure the highest quality of stays.

How you'll work

📅 Schedule: Full-time, with availability to work weekends and holidays according to the rota. Shifts from Monday to Sunday, rotating between 9:00 AM to 5:00 PM and 1:00 PM to 9:00 PM, with 2 rotating days off per week.

📍 Location: 29012 Malaga.

Hiring process

If you think this offer is for you, do not hesitate to apply! Click on "Apply to this offer" and send us your CV. 📩

We are waiting for you! 💼✨

About Triangle Solutions RRHH

Triangle Solutions RRHH is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting businesses with qualified personnel across a wide range of sectors, including logistics, hospitality, healthcare, administration, and industrial operations. With a broad portfolio of open positions throughout Spain, the company serves as a key intermediary for both employers seeking temporary or permanent staff and job seekers looking for opportunities in various regions, from Tenerife to Barcelona.

Industry
Staffing
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