Hospitality & Living Receptionist

• Job Stability: Stable contract with growth prospects within the corporate structure.

• Professional Environment: Integration into a modern work ecosystem, with avant-garde design assets and a dynamic team.

• Training: Continuous training in our management methodology and in the most advanced technological tools on the market.

• Career Plan: Real possibilities for internal promotion due to the strong international expansion of Alma Corp.

• Professional Experience: Proven previous experience in hotel reception is required (essential). We are looking for profiles accustomed to the operations of hotel establishments or premium accommodation services.

• Linguistic Competence: Fluent command of the English language (essential). Possession of knowledge in additional languages will be considered a very relevant added value.

• Skills: Excellent communication skills, a problem-solving profile, and a clear orientation toward the customer.

• Corporate Attitude: A professional aligned with the Almacorp culture: proactivity, excellence in service, and adaptability to technological environments.

• Management Systems: Knowledge and handling of the Ulyses program (highly valued).

Join the Alma HOSPITALITY & LIVING team: Receptionist

We are looking for a professional to represent the company at the Front Desk, guaranteeing operational excellence and customer satisfaction across our hotel assets and state-of-the-art tourist apartments.

Job Mission The main objective of the position is to manage the daily reception operations with maximum efficiency. The selected candidate will be responsible for ensuring a fluid communication flow between the guest and the organization, always ensuring compliance with the brand's quality standards.

• Guest Experience Management: Execution of welcome processes, check-in/check-out, and high-level personalized service throughout the entire stay.

• Operational and Administrative Support: Reservation management, access control, and direct coordination with the maintenance and cleaning departments.

• Asset Dynamization: Support in the organization of internal events and management of coexistence in common areas.

• Conflict Resolution: Proactive management of incidents and unforeseen situations with competence and professionalism.

• Communication Management: Supervision of internal channels (management software, applications, email) and corporate telephone assistance.