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Student Retention Specialist

Hybrid in Pozuelo de Alarcón·Added 2 days ago

Still open when we checked on 7 Oct

UNIR

43 open roles

Overview

Job details

  • €30,000 a year

    Gross, as stated in the ad.

    About €1,930 a month after tax.

  • Permanent contract

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    UNIR doesn't mention sponsorship in the ad.

  • Be near Pozuelo de Alarcón for hybrid days

    No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

✅ Experience in sales, loyalty, or customer service.
💬 Communication and active listening skills.
🎯 Result orientation and negotiation capacity.
🤝 Empathy, positive attitude, and closeness with people.
🚀 Desire to learn, grow, and take on new challenges. ✨

Pay & benefits

What you'll get

✅ Permanent contract from day one and long-term stability.
💻 Hybrid model (50% in-person / 50% remote) starting from 6 months.
💰 Fixed salary + incentives, with a remuneration of approximately €30,000 gross per year.
🏢 Offices in Pozuelo de Alarcón, 3 minutes from the Renfe station.
🌴 26 vacation days + 4 days for personal matters.
🎓 Up to an 80% discount on UNIR degrees for you and your family.
🤝 A close-knit team, a good atmosphere, and constant support.
📈 Professional development and real opportunities for growth.

The role

At UNIR, every student has a unique story and a goal to achieve. We are looking for enthusiastic people, with a vocation for helping and a passion for people, who want to be part of a project where every conversation can make a difference.

What you'll do

📞 You will connect with students to understand their needs and situation.
💡 You will help them find alternatives adapted to their goals.
🤝 You will manage doubts and objections, providing confidence and closeness.
⭐ You will perform personalized follow-ups to offer the best experience.
👥 You will work hand in hand with different teams to provide agile and effective responses.
🎯 You will contribute to helping more students reach their academic goals.

About UNIR

UNIR (Universidad Internacional de La Rioja) is a leading online university headquartered in Logroño, Spain, offering a wide range of undergraduate, master's, and doctoral programs. With a strong focus on digital education, UNIR has become one of the largest online universities in the Spanish-speaking world, serving tens of thousands of students across Spain, Latin America, and beyond. The university is part of the PROEDUCA group, which also includes other educational institutions, and employs a large team of academics, mentors, and administrative staff.

In Spain, UNIR has a significant presence with offices and operations in multiple cities, including Logroño, Madrid, and Barcelona. The university is known for its innovative approach to online learning, combining technology with personalized academic support. For international professionals, UNIR offers opportunities in teaching, academic coordination, product development, and technology roles, often in a remote-friendly environment. The work culture emphasizes flexibility, digital innovation, and a commitment to accessible education, making it an attractive option for those looking to contribute to the future of online learning.

Industry
Online Education
Founded
2009
Employees
1,000–5,000
Headquarters
Logroño, Spain
In Spain
Logroño, Madrid, Barcelona
Website
unir.net

Good to know if you are moving

  • UNIR is a Spanish-founded company, so it offers a genuine local work culture with international reach.
  • The university operates in a remote-friendly environment, with many roles allowing flexible work arrangements.
  • UNIR has a strong presence in Latin America, offering opportunities for cross-border collaboration.
  • The company invests in educational technology, providing roles in product, engineering, and design.
  • International professionals may find opportunities in academic coordination and teaching, especially for master's programs.

In their own words

Additional information

The EDUCATIONAL Group is firmly committed to equal opportunities and diversity, thereby creating an environment free from all discrimination.

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