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Apple Support Technician (macOS)

Hybrid in Pozuelo de Alarcón·Full-time·Added yesterday

UNIR

64 open roles

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Overview

Job details

  • Full-time hours

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    UNIR doesn't mention sponsorship in the ad.

  • Be near Pozuelo de Alarcón for hybrid days

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Are you passionate about the Apple ecosystem and do you enjoy helping people solve technological challenges? At UNIR, we are looking to hire an Apple Support Technician to join our Technology team.

💼 What will your mission be?

You will be a key piece in ensuring the correct functioning of the company's technological equipment and services, offering close, agile, and high-quality support to our internal users.

What you'll do

📌 What will you do in your day-to-day?

  • Configure, administer, and optimize Apple equipment and macOS systems.

  • Manage and resolve technical incidents related to equipment, operating systems, applications, hardware, and communications in an Apple corporate environment.

  • Manage incidents linked to LAN, WAN, and WiFi networks, as well as connected devices.

  • Document, analyze, and escalate incidents when necessary, guaranteeing an efficient resolution.

  • Provide an excellent service experience to our internal users.

Requirements

What we're looking for

🎓 What are we looking for?

  • Higher Level Vocational Training in Administration of Computer Systems in Network (ASIR) or an equivalent qualification.

  • At least 1 year of experience in technical support for users in an Apple environment and macOS systems.

Nice to have

⭐ We will especially value

  • Apple certifications (ACSP, ACTC, or similar).

  • Internal client orientation and service vocation.

  • Ability to analyze and solve problems.

Pay & benefits

What you'll get

🎁 What do we offer?

  • Stable contract.

  • Joining a dynamic, collaborative, and constantly evolving technology team.

  • Workplace in Pozuelo de Alarcón, just 3 minutes from the Renfe station.

  • Full-time with a hybrid model: 80% on-site and 20% remote work (the first three months will be 100% on-site to facilitate integration and training).

  • Schedule:

    • Monday to Thursday: from 9:00 to 18:15.

    • Friday: from 9:00 to 14:00.

    • 1-hour flexibility for arrival and departure.

  • Flexible compensation plan: medical insurance, restaurant card, nursery vouchers, and transport allowance.

  • 26 working days of vacation plus 4 days of personal business days.

  • Access to training and professional development.

  • Discounts of up to 80% on UNIR's educational offerings.

About UNIR

UNIR (Universidad Internacional de La Rioja) is a leading online university headquartered in Logroño, Spain, offering a wide range of undergraduate, master's, and doctoral programs. With a strong focus on digital education, UNIR has become one of the largest online universities in the Spanish-speaking world, serving tens of thousands of students across Spain, Latin America, and beyond. The university is part of the PROEDUCA group, which also includes other educational institutions, and employs a large team of academics, mentors, and administrative staff.

In Spain, UNIR has a significant presence with offices and operations in multiple cities, including Logroño, Madrid, and Barcelona. The university is known for its innovative approach to online learning, combining technology with personalized academic support. For international professionals, UNIR offers opportunities in teaching, academic coordination, product development, and technology roles, often in a remote-friendly environment. The work culture emphasizes flexibility, digital innovation, and a commitment to accessible education, making it an attractive option for those looking to contribute to the future of online learning.

Industry
Online Education
Founded
2009
Employees
1,000–5,000
Headquarters
Logroño, Spain
In Spain
Logroño, Madrid, Barcelona
Website
unir.net

Good to know if you are moving

  • UNIR is a Spanish-founded company, so it offers a genuine local work culture with international reach.
  • The university operates in a remote-friendly environment, with many roles allowing flexible work arrangements.
  • UNIR has a strong presence in Latin America, offering opportunities for cross-border collaboration.
  • The company invests in educational technology, providing roles in product, engineering, and design.
  • International professionals may find opportunities in academic coordination and teaching, especially for master's programs.

In their own words

Additional information

🌟 Join us

The EDUCATIONAL Group is firmly committed to equal opportunities and diversity, thereby creating an environment free from all discrimination.

All open roles at UNIR

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