€45K - €70K
Retention Sales Representative
Hybrid in Pozuelo de Alarcón·Full-time·Added 2 days ago
Overview
Job details
€30,000 a year
Gross, as stated in the ad.
About €1,930 a month after tax.
Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
UNIR doesn't mention sponsorship in the ad.
Be near Pozuelo de Alarcón for hybrid days
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
At UNIR, we believe that every student has a story, a goal, and a reason to keep moving forward. That is why we look for people with energy, empathy, and the desire to make a difference by accompanying our students throughout their academic experience.
What you'll do
📞 Contact students who are thinking of dropping out and understand the reasons for their decision.
🎯 Actively listen to their needs and offer personalized solutions.
🤝 Manage objections and negotiate alternatives that favor their continuity.
📋 Follow up on each case to ensure an excellent experience.
👥 Collaborate with different areas of the university to provide the best response to each student.
📈 Contribute to the achievement of retention and satisfaction objectives.
Requirements
What we're looking for
✔️ Previous experience in sales, customer loyalty, customer retention, or customer service.
✔️ Excellent communication skills and listening ability.
✔️ Goal orientation and negotiation skills.
✔️ Empathy, positive attitude, and ability to build trust.
✔️ Desire to learn and develop in a dynamic environment.
Pay & benefits
What you'll get
👩💼👨💼 Continuous training and support in sales development from day one.
The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco
💻 Hybrid work model (50%-50%) after 6 months.
🏢 Offices located in Pozuelo de Alarcón, 3 minutes from the Renfe station.
📈 Competitive compensation: Fixed salary + incentives, approximately €30,000 per year.
💳 Employee discount portal and an attractive holiday package (26 working days + 4 personal days).
🎓Social benefits: flexible compensation and educational scholarships for you and your family. You will be able to enjoy the best training conditions with an 80% discount on UNIR degrees.
🤗 Excellent work environment and constant support.
👔 Dynamic work model within a committed and collaborative team.
The role
En UNIR creemos que cada alumno tiene una historia, una meta y un motivo para seguir avanzando. Por eso buscamos personas con energía, empatía y ganas de marcar la diferencia acompañando a nuestros estudiantes durante su experiencia académica.
What you'll do
📞 Contactar con alumnos que están pensando en darse de baja y comprender los motivos de su decisión.
🎯 Escuchar activamente sus necesidades y ofrecer soluciones personalizadas.
🤝 Gestionar objeciones y negociar alternativas que favorezcan su continuidad.
📋 Realizar el seguimiento de cada caso para garantizar una experiencia excelente.
👥 Colaborar con diferentes áreas de la universidad para ofrecer la mejor respuesta a cada alumno.
📈 Contribuir al cumplimiento de los objetivos de retención y satisfacción.
Requirements
What we're looking for
✔️ Experiencia previa en ventas, fidelización, retención de clientes o atención al cliente.
✔️ Excelentes habilidades comunicativas y capacidad de escucha.
✔️ Orientación a objetivos y habilidad para la negociación.
✔️ Empatía, actitud positiva y capacidad para generar confianza.
✔️ Ganas de aprender y desarrollarte en un entorno dinámico.
Pay & benefits
What you'll get
👩💼👨💼 Formación continua y acompañamiento en el desarrollo de las ventas desde el primer día.
🕜Jornada completa:De Lunes a Jueves 13:30 a 22:00 h | Los viernes hasta las 20:30 h
💻 Modelo Híbrido de trabajo (50%-50%) a partir de los 6 meses.
🏢 Oficinas ubicadas en Pozuelo de Alarcón, a 3 minutos de la estación de Renfe.
📈 Retribución competitiva: Salario fijo + incentivos, unos 30.000 € anuales.
💳 Portal de descuentos para empleados y un paquete vacacional atractivo (26 días laborales + 4 días de asuntos propios).
🎓Beneficios sociales: retribución flexible y becas educativas para ti y tu familia. Podrás disfrutar de las mejores condiciones formativas con un 80% de descuento en las titulaciones de la UNIR.
🤗 Excelente ambiente de trabajo y acompañamiento constante.
👔 Modelo de trabajo dinámico dentro de un equipo comprometido y colaborativo.
About UNIR
UNIR (Universidad Internacional de La Rioja) is a leading online university headquartered in Logroño, Spain, offering a wide range of undergraduate, master's, and doctoral programs. With a strong focus on digital education, UNIR has become one of the largest online universities in the Spanish-speaking world, serving tens of thousands of students across Spain, Latin America, and beyond. The university is part of the PROEDUCA group, which also includes other educational institutions, and employs a large team of academics, mentors, and administrative staff.
In Spain, UNIR has a significant presence with offices and operations in multiple cities, including Logroño, Madrid, and Barcelona. The university is known for its innovative approach to online learning, combining technology with personalized academic support. For international professionals, UNIR offers opportunities in teaching, academic coordination, product development, and technology roles, often in a remote-friendly environment. The work culture emphasizes flexibility, digital innovation, and a commitment to accessible education, making it an attractive option for those looking to contribute to the future of online learning.
- Industry
- Online Education
- Founded
- 2009
- Employees
- 1,000–5,000
- Headquarters
- Logroño, Spain
- In Spain
- Logroño, Madrid, Barcelona
- Website
- unir.net
Good to know if you are moving
- UNIR is a Spanish-founded company, so it offers a genuine local work culture with international reach.
- The university operates in a remote-friendly environment, with many roles allowing flexible work arrangements.
- UNIR has a strong presence in Latin America, offering opportunities for cross-border collaboration.
- The company invests in educational technology, providing roles in product, engineering, and design.
- International professionals may find opportunities in academic coordination and teaching, especially for master's programs.
In their own words
Additional information
The EDUCATIONAL Group is firmly committed to equal opportunities and diversity, thereby creating an environment free from all discrimination.
Additional information
El Grupo EDUCATIVO está firmemente comprometido con la igualdad de oportunidades y la diversidad, logrando con ello crear un entorno libre de toda discriminación.
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