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Enrollment Advisor (High English)

Hybrid in Spain·Added 1 month ago

Overview

Job details

  • €20,000 a year

    Gross, as stated in the ad.

    About €1,450 a month after tax.

  • Permanent contract

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Universidad Europea doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Spain for hybrid days

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Permanent contract, 40 hours per week.
  • Salary: €20,000 fixed + variable based on goal achievement (uncapped).
  • Rotating shifts: Mon to Fri from 9:00 AM to 6:00 PM / 10:00 AM to 7:00 PM / 11:00 AM to 8:00 PM (possibility of working Saturdays).
  • Hybrid model (3 on-site days + 2 remote days after training).
  • Environment: collaborative team, dynamic setting, and real opportunities for professional growth.

Requirements

What we're looking for

  • Minimum of 2 years of experience in telephone sales or commercial customer service.
  • Advanced English (C1 level).
  • Proficiency with CRM tools (Salesforce or similar) and CTI systems (Genesys, Avaya, etc.).
  • Results-oriented, effective communication, and proactivity.
  • Ability to work as part of a team, with commitment and a positive attitude.

Nice to have

  • Experience in the education sector or in Call Center environments.
  • Advanced French; a level test will be administered.

The role

At the European University of Madrid, we are looking for Telephone Sales Advisors to join our F2F sales team. We want to bring in professionals committed to excellence, student orientation, and the values of diversity and inclusion that define us.

What you'll do

  • Contact and advise prospective students by phone and email, using our CTI system.
  • Identify training needs through sales leads (email and calls) and provide guidance on our programs.
  • Use our CRM (Salesforce) to track opportunities.
  • Provide administrative support throughout the entire admissions process.

About Universidad Europea

Universidad Europea is a private higher education institution in Spain, offering undergraduate, postgraduate, and vocational programs across fields such as health sciences, engineering, business, and creative design. It operates multiple campuses in Madrid, Valencia, Alicante, and the Canary Islands, and serves a diverse student body of over 16,000, with a strong focus on internationalization and bilingual education.

For international professionals, Universidad Europea offers teaching and administrative roles in English, French, and Spanish, with a significant emphasis on accredited doctoral faculty (ANECA) and industry-experienced instructors. The university supports relocation through its international environment, modern facilities, and connections to global academic networks, making it an attractive option for educators and researchers seeking to work in Spain.

Industry
Higher Education
Founded
1995
Employees
1,000–5,000
Headquarters
Madrid, Spain
In Spain
Madrid, Valencia, Alicante and 1 more

Good to know if you are moving

  • Universidad Europea is part of Global University Systems (GUS), a global network, offering potential international mobility.
  • The university has campuses in Madrid, Valencia, Alicante, and the Canary Islands, providing multiple location options.
  • Many teaching roles require ANECA accreditation or a PhD, but there are also positions for industry professionals in design, sports, and vocational training.
  • Bilingual roles (English/Spanish, French/Spanish) are common, making it accessible for international academics.
  • The university emphasizes innovation and digital learning, with many online teaching opportunities.
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