Exam Venue Management Technician

• Experience of at least 2 years in administration, space management, and customer service. Highly valued in the educational sector
• Qualification: minimum studies of CFGS in Administration and Management or similar
• Office skills: Microsoft Office (high), advanced level Excel. A level test will be conducted.
• Profile: person with good customer service capacity, conflict resolution, time management and task prioritization, good communication skills, negotiation capacity, and decision-making
• Flexible schedule, weekend and geographic availability. It is necessary to travel in person to different locations in Spain for exams, at least one weekend per month

Do you have experience in administration, space management, and customer service? Are you attracted to the possibility of continuing to develop your career at a leading University in the educational sector? If your answer is yes, keep reading!

At Universidad Europea de Madrid, we are looking for an Exam Venue Management Technician whose main mission will be to coordinate and organize the venues where in-person exams are held across different locations in Spain.

• Organize all logistical aspects of the online program assessment Project
• Execute according to the assessment date planning (exams and final degree and master's projects) based on the launched programs and their dates, maximizing project resources
• Review and update of protocols relating to the project.
  Coordinate with faculties: needs of each assessment, submission of exams by teachers, adaptation of exam typology according to protocols, etc.
• Definition and centralization of communications to teachers and students, based on the organization of each assessment date and the needs
• Organize and coordinate the venues where assessments will take place (external and internal): Booking of dates, availability of necessary resources, adaptation of spaces, financial management, etc.
• Definition and control of support teams (technical support, supervisors, etc.).
• Management of options for students in case of overlaps or justified situations.
• Guarantee the correct execution of assessment days, complying with established regulations. (student identification, attendance control, custody of exams, etc.)
• Optimization of allocated budget, dates, and resources
• Preparation of reports, evaluation and assessment of actions performed, and proposals for improvement
• Collaborate in projects for opening new owned or external venues
• Coordinate with other possible temporary venues for conducting exams (embassies, institutes, etc.)
• Attendance as a supervisor at assessment days