SOC L1 Analyst

-23 days of Annual Leave plus the 24th and 31st of December as discretionary days!

• Numerous benefits (Heath Care Plan, teleworking compensation, Life and Accident Insurances).

-`Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...)

• Free access to several training platforms
• Professional stability and career plans
• UST also, compensates referrals from which you could benefit when you refer professionals.
• The option to pick between 12 or 14 payments along the year.
• Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)
• UST Club Platform discounts and gym Access discounts

If you would like to know more, do not hesitate to apply and we'll get in touch to fill you in details. UST is waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

We are still looking for the very Top Talent...and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

We are looking for 3 SOC L1 Analyst to join our Security Operations Center team in Madrid.

The SOC L1 Analyst will act as the first line of defense, continuously monitoring security s, performing initial investigations, validating potential threats, documenting findings, and escalating confirmed or complex incidents to L2/L3 analysts according to established procedures and SLA requirements.

Availability: Candidates must be willing to work in a 24/7 rotational shift environment, including nights, weekends, and holidays.

Monitor security s and events generated by SIEM, EDR, email security, firewall, cloud security, and other security monitoring platforms.

Perform first-level triage and investigation of security s.Analyze logs and security events to identify potentially malicious or suspicious activity.

Validate s and classify them as true positives, false positives, or requiring further investigation.

Prioritize and escalate confirmed, high-severity, or complex incidents to L2/L3 analysts according to defined escalation procedures.

Create, update, and manage incident tickets, including accurate investigation notes, evidence, findings, and actions taken.

Follow established SOPs, runbooks, playbooks, and incident response procedures.

Perform IOC lookups using approved internal and external threat intelligence sources.

Review and correlate events from multiple sources, including endpoint, network, identity, email, and authentication logs.

Execute predefined containment or response actions when authorized by established playbooks.

Ensure s and incidents are acknowledged, investigated, and escalated within established SLA timelines.

Participate in shift handovers and ensure the smooth transition of active cases to the next team.

Report monitoring gaps, tool issues, procedural inconsistencies, and recurring false-positive s to senior analysts or the team lead.

Support the preparation of operational reports, incident summaries, and customer review documentation.

Clearly communicate incident status and investigation findings to internal teams and relevant stakeholders.

Work effectively in a 24/7 shift-based SOC environment.

Hands-on experience or working knowledge of one or more of the following would be highly valuable:

• Microsoft Sentinel
• Splunk
• IBM QRadar
• Google Chronicle

• Microsoft Defender for Endpoint
• CrowdStrike Falcon
• SentinelOne
• VMware Carbon Black
• Trend Micro Vision One

Candidates should have practical experience navigating security dashboards, reviewing s, performing searches and filtering, investigating endpoint activity, and documenting investigation findings.

Education & Experience

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Electronics, or a related field.
• 1-2 years of professional SOC L1 experience.
• Candidates should have a professional background specifically focused on Security/SOC.
• We are looking for candidates who have built their experience within cybersecurity rather than professionals who have only recently transitioned into SOC from another technical domain.
• Hands-on experience investigating and triaging SOC s and monitoring customer security queues is required.
• English and spanish: C1 level