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Brand Support - German Speaker

Hybrid in Barcelona·Added 5 days ago (last checked 22 Oct)

Veepee

18 open roles

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Our summary

Hours
Jornada intensiva on Fridays
Work mode
Hybrid, Barcelona
Contract
Permanent
English
Required
Other languages
German
Benefits
Private health insurance

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Skills

Requirements

What we're looking for

  • Experience on technical support; 
  • Able to identify and analyse technical issues;
  • Experience on marketplace; 
  • Good communication, logic and organisation skills;
  • Rigorous and proactive profile; 
  • English and fluent in German.

Nice to have

  • Based in Barcelona

Pay & benefits

What you'll get

  • 👉Variable bonus
  • 👉Hybrid work model with the possibility to smartworking 2 days a week
  • 👉Online language learning Platform
  • 👉Intensive workday on Friday
  • 👉Health Insurance
  • 👉Holidays: 27 days

The role

Explain and guide the sellers through their onboarding process to our internal platforms on the German Brandsplace and resolve and assist them through technical problems

What you'll do

  • Reporting to the Lead Brand Support North, the responsibilities and duties are:
  • Activity 1 : Explain and guide the seller through their onboarding process to our internal platforms / BO: integration of the catalog in our tools, trainings on back offices etc.;
  • Activity 2 : Find solutions adapted to the seller's profile on a technical point of view;
  • Activity 3 : Follow up and communicate on the progression of the onboarding with the Veepee sales team;
  • Activity 4 : Resolve and assist sellers through technical problems;
  • Activity 5 : Help and assist the seller with regards to the technical part in order to add new products to our permanent offer / catalogs;
  • Activity 6 : Help and assist the seller with regards to the technical part during the preparation of connected flash and campaigns;
  • Activity 7 : Closely follow the updates from our technical partners;
  • Activity 8 : Write and update documentations shareable internally and with the sellers and improve proactively our processes.

Hiring process

  • 1️⃣HR interview
  • 2️⃣Hiring Manager Interview

About Veepee

Veepee is a leading European e-commerce company specializing in flash sales, offering limited-time discounts on fashion, home, and lifestyle products. Founded in 2001 as Vente-privee.com, it has grown into a major online retail platform with a strong presence across Europe, employing thousands of professionals in technology, logistics, and commercial roles.

In Spain, Veepee operates significant offices in Barcelona and Madrid, supporting its Southern European operations. The company values innovation and data-driven decision-making, making it an attractive employer for international talent in data science, engineering, and operations. With a multicultural work environment and a focus on professional development, Veepee offers relocating professionals the opportunity to work in a dynamic, fast-paced e-commerce sector.

Industry
E-Commerce
Founded
2001
Employees
5,000–10,000
Headquarters
Saint-Denis, France
In Spain
Barcelona, Madrid

Good to know if you are moving

  • Veepee has offices in Barcelona and Madrid, offering opportunities in a vibrant Spanish work environment.
  • The company is a pioneer in the flash sales e-commerce model, providing unique industry experience.
  • Many roles in Spain require French or other European languages, making it ideal for multilingual professionals.
  • Veepee offers internships and permanent roles across data, engineering, and operations, suitable for various career stages.
  • The company supports relocation with a multicultural team and international career growth prospects.

In their own words

About the company & team

Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5,000 staff members across 10 countries.

Additional information

El grupo Veepee procesa sus datos recopilados como parte de la gestión de su reclutamiento para gestionar su expediente de solicitud para el puesto al que ha postulado. Para obtener más información sobre nuestra política de protección de datos personales, le invitamos a consultarla en nuestro sitio de carreras.

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