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Fashion Support Consultant (German speaking)

Remote, Barcelona·Full-time·Added 11 days ago

Concentrix

187 open roles

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Overview

Job details

€19,624 a year
Gross, as stated in the ad.
About €1,430 a month after tax.
Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “remote from Spain”

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.

Pay & benefits

What you'll get

This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.

We go beyond expectations by creating experiences that truly stand out. That's why we invest in our people, technology, and future - including yours.

In this role, you'll benefit from:

Full-time (39 hours/week) fixed-term contract, Monday to Friday (09:00-18:00)
Salary of €19.623,94 gross/year + up to €2.500 gross/year in bonus
Remote from Spain
Referral bonus opportunities
Fully paid training on the company and your project
Career development programs and specialized courses

Requirements

What we're looking for

We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.

Are bilingual or proficient in German with an advanced level of English
Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)
Feel comfortable working in a customer service environment
Have strong customer care skills, including active listening and problem-solving
Take ownership of customer requests and follow them through to resolution or escalation

Don't meet every requirement? No problem. We're committed to building a diverse, inclusive, and authentic workplace. If you feel you're a good fit, we encourage you to apply - we'll do our best to find the right opportunity for you.

The role

Job Title:

Fashion Support Consultant - (German - speaking) - Remote - LE02

Job Description

Ready to join an innovative and fast-growing team? We're a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world's most recognized brands - the ones you use every day - helping them grow through technology and integrated solutions.

If you're looking to develop your career and feel inspired, this is your opportunity.

As a Fashion Support Consultant (remote from Spain), you'll be part of a dynamic team of game-changers shaping the future of the fashion industry.

What you'll do

At the heart of everything we do is a commitment to people - our clients, their customers, our teams, our community, and our planet.

As a Fashion Support Consultant, you will:

Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience
Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)
Maintain up-to-date knowledge of products, services, and systems
Identify and escalate complex cases when needed to ensure effective resolution

R1740265

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, German (Required)

Time Type:

Full time2027-01-29

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry: BPO
Founded: 2006
Employees: 100,000+
Headquarters: Tempe, USA
In Spain: Barcelona
Website: concentrix.com

Good to know if you are moving

Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.

In their own words

Additional information

At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.

If this sounds like the next step in your career, we'd love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

All open roles at Concentrix