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Sales Operations / Customer Support Specialist with disability

Hybrid in El Prat de Llobregat·Full-time·Added 1 month ago

Agency

Adecco España

4209 open roles

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Our summary

Work mode: Hybrid, El Prat de Llobregat
Contract: Permanent, full-time hours
English: Required
Other languages: German

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Fluent level of English and German (essential).

- Previous experience in customer service, sales support, or operations.

- Valuable experience in sectors such as retail, FMCG, fashion, sports, or consumer-oriented environments.

- Knowledge of SAP, Salesforce, and Excel.

- Analytical skills and data-driven work orientation.

- Understanding of commercial processes and logistical flows.

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.

Pay & benefits

What you'll get

- All positions are for a hybrid work model. It is 2 days from the office and 3 from home.

- The schedule is from 9:00 AM to 6:00 PM with a one-hour break.

- Incorporation into an international and dynamic environment.

- Stable project with the possibility of professional development.

- Work in collaboration with global teams.

- Environment focused on innovation, efficiency, and continuous improvement.

- Competitive employment conditions according to experience and candidate profile.

- Opportunity for growth within a leading company in its sector.

The role

Would you like to be part of an international team and contribute to optimizing sales processes? Do you have experience in customer service, commercial support, or operations, and are you passionate about working in dynamic and international environments?

We are looking for a Sales Operations / Customer Support Specialist with proficiency in English and German to ensure efficient and professional management of the relationship with dealers, customers, and internal teams.

Your mission will be to ensure the correct functioning of commercial processes, providing support to the dealer network and contributing to improving the customer experience through organized, analytical, and results-oriented management.

What you'll do

Functions As part of the team, your main responsibilities will be:

- Provide operational and commercial support to dealers, customers, and internal teams.

- Manage queries related to sales processes, orders, and operations.

- Coordinate and monitor logistics flows to ensure proper execution.

- Analyze commercial and operational data to identify improvement opportunities.

- Keep information up to date in management tools such as SAP, Salesforce, and Excel.

- Collaborate with international and multidisciplinary teams to resolve incidents and optimize processes.

- Ensure clear and effective communication with different stakeholders.

- Contribute to the continuous improvement of support and service procedures.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.