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Nice to have
This job advert was originally written in Spanish.
At least 6 months of experience in in-person or commercial customer service
Valid driver's license held for at least 1 year
Availability for occasional travel and during the training period
Permanent employment contract
Schedule: Monday to Friday from 9:00 a.m. to 6:00 p.m.
Fixed salary + possibility of high commissions
Paid training, equipment, company phone and company car
Professional development with a specific career plan for the area
Do you have commercial experience? Do you want to continue growing in a Top Employer company? We are looking for you! We are looking for people with experience in customer service to join our Field Retention team, responsible for the loyalty and retention of the Company's customers.
The main duties of the position include the following:
Scheduled visits to customers who have requested cancellation
Advising customers with the aim of offering products and services tailored to their needs
Proposing solutions that ensure customer satisfaction
This is your chance to join a leading company in the Security Systems sector!
Apply now, we are waiting for your talent!
Application
Pre-selection
Verisure contacts you to check your fit with the role.
We want to meet you
Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.
Offer
Onboarding
Welcome programme with information and training on the company, teams and objectives.
Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.
In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.
or browse Junior·Top Employers Spain·Catalonia·Home Security
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