Agentforce Analyst Developer

• Configure agents using Agent Builder.
• Implement Topics, Actions, instructions, and agent capabilities.
• Develop and maintain Salesforce Flows associated with processes and Agentforce Actions.
• Implement Agentforce Actions using Flow, Apex, and other Salesforce capabilities.
• Develop Apex components when declarative capabilities are insufficient.
• Create and adjust prompts using Prompt Builder.
• Integrate Agentforce with services, APIs, and data sources.
• Participate in integrations with Data Cloud / Data 360.
• Collaborate on the technical design of Agentforce solutions alongside senior profiles and architects.
• Perform technical testing, troubleshooting, and issue resolution.
• Participate in deployments and the Salesforce solution lifecycle.

At Accenture, we believe technology is the driving force behind total business reinvention. We work with leading platforms and partners to drive our clients' businesses forward through digitalization, AI, and data. If you want to be part of a Great Place To Work® and join a team of over 801,000 professionals worldwide, keep reading:

We are looking for an Analyst Developer Agentforce with technical experience in Salesforce to join our teams and participate in the development and configuration of Agentforce-based solutions.

The role will involve working on the technical configuration of agents, automations, Actions, Flows, integrations, and extensions on the Salesforce platform, collaborating with functional analysts, developers, and architects.

• At least 1 year of experience working with Agentforce.
• More than 2 years of experience in Salesforce development or technical configuration.
• Hands-on experience with Salesforce Flow.
• Knowledge of Apex and Salesforce development.
• Knowledge of Agent Builder, Topics, Actions, and instructions.
• Knowledge of Prompt Builder and the ability to create and adjust prompts.
• Familiarity with APIs and Salesforce integrations.
• Familiarity with Data Cloud / Data 360 is a plus.
• Knowledge of basic AI and generative AI concepts: LLM, context, grounding, hallucinations, and instructions.
• Technical analysis and problem-solving skills.
• Professional English B2 or higher.

.

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com