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Multipurpose Receptionist in Barcelona

On-site in Barcelona·Full-time·Added yesterday (last checked 11 Nov)

Accor

36 open roles

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Our summary

Hours: Rotating shifts, including nights · Includes weekends
Work mode: On-site, Barcelona
Contract: Full-time
Spanish: Expected (ad in Spanish)

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Invoicing

Accor is hiring for this role in several places. This vacancy is in Barcelona.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Requirements

How we would like you to be:

A personality focused on customer service is essential, and having previous experience in this field would be great—though not essential!
We need you to be responsible, capable of solving problems, polite, and with good communication skills.
Autonomous but capable of working in a team.
Tolerant, stress-resistant.
Creative; we like to create personalized experiences for our guests and we need you.

Nice to have

Communication skills. Other languages will be valued.

The role

Job description

What you'll do

What your day will be like:

You will perform guest check-ins/check-outs, manage reservations, and provide customer service. The essentials of any reception!
You will perform the night audit and control daily billing, so you must be organized and responsible.
You will offer exceptional service at every guest encounter and handle situations relating to guest interaction, offering solutions that satisfy their needs.
You will communicate the hotel's storytelling with pride, seeking sales opportunities and offering a personalized experience to the guest.

How you'll work

You will have rotating shifts from Monday to Sunday with 2 days off per week.
Among the shifts, we distinguish: Morning, Afternoon, Night, and Breakfast.

Hiring process

Our selection process is designed to be smooth, respectful, and engaging. It typically includes an online application, interviews, and on occasion an assessment. We look beyond your CV — your personality, potential, and passion for hospitality matters to us

An assessment is used only on occasion.

About Accor

Accor is a global hospitality leader headquartered in Paris, France, operating more than 5,500 hotels across over 110 countries under brands such as Sofitel, Novotel, ibis, and Pullman. With a diverse portfolio spanning luxury, economy, lifestyle, and resort segments, Accor is one of the world’s largest hotel groups, employing direct staff members like housekeeping, food & beverage, reception, and management professionals at properties throughout the globe.

Accor maintains a strong presence across Spain, with a significant network of hotels in cities like Madrid, Barcelona and other tourist and business destinations. For international professionals, the group offers dynamic work environments, often within multilingual and culturally diverse hotel teams. With a wide array of operational roles—from front desk to F&B and spa, —Accor enables talent from in Spain with a variety of hotel operations. Due to the new scope of the brand and Great featuring Madrid, Accenture is an ideal for international hospitality staff looking to live and work in Spain while building a global career, especially with hotel and various brands.

Industry: Hospitality
Founded: 1983
Employees: 100,000–250,000
Headquarters: Paris, France
In Spain: Madrid, Barcelona

Good to know if you are moving

* Accor employs over 250, 100+ hotels in Spain
* Skilled French hotel brand known hospital. With hundreds of hotel brands, transfer opportunities across 110 countries are possible.
* Spanish hotel signs tend to hire local candidates on Spain work contracts, with multiple job in Spain. Contract for many roles is back. as they often shift housekeeping / but it can dynamic.

In their own words

About the company & team

Company description

Accor is a leading multinational hospitality group, recognized for managing a wide network of hotels worldwide, from budget options to luxury establishments. Present in more than 100 countries, the company focuses on offering quality experiences and exceptional service to its guests. Being part of Accor means integrating into a dynamic, customer-oriented environment with opportunities for professional development.

All open roles at Accor