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89,000+ live jobsHybrid in Getafe·Full-time·Added 13 days ago
5954 open roles
€11 - €12 an hour
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.
Be near Getafe for hybrid days
No relocation package mentioned.
This job was automatically translated to English.
-Good working environment.
salary 27000€b
one day of remote work
Previous experience in customer service, technical support, or incident management roles.
Regular use of office tools and customer management platforms (CRM).
A high level of Catalan and Spanish, both spoken and written, is essential.
An organized, proactive person with a customer orientation and communication skills.
Experience with Salesforce is valued.
Are you passionate about customer service and looking to join a dynamic team where you can provide solutions and create a positive experience for users? This is your opportunity.
We are looking to hire a Customer Service Agent / Technical Support Agent (SAT) to manage inquiries, incidents, and customer requests through different communication channels, mainly telephone and email.
Main duties
Handle customer calls and emails, providing information and support effectively.
-Manage, record, and follow up on inquiries, incidents, and complaints.
-Resolve first-level incidents or escalate them to the corresponding department when necessary.
-Maintain fluid and proactive communication with customers regarding the status of their requests.
-Correctly update and document all information in the corporate systems.
-Ensure compliance with internal procedures and established service levels.
-Collaborate in the continuous improvement of customer service processes and the optimization of the user experience.
Temporary contract (6 months)
1 interview
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
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