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Customer Service Agent

On-site in A Coruña·Part-time·Added 8 days ago

Adecco España

5842 open roles

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Overview

Job details

€9.72 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in A Coruña
No relocation package mentioned.
Compulsory secondary education (ESO)
“Formación mínima: ESO.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

-35-hour weekly contract, Monday to Friday.

Salary of €9.72 gross/hour.

Contract from November 2nd to January 31st, with the possibility of an extension.

Training from October 26th to 30th, from 9:30 to 14:30.

Start date on 02/11/2026.

Availability required for the 10:30 to 18:00 shift (with a 30 min break) or the 13:00 to 20:00 shift.

The company will take care of you from day one; to that end, you will have training prior to joining! They will detail everything necessary so that you obtain all the tools and knowledge for the position.

But best of all is that you are going to feel at home; you will be supported at all times by your colleagues and coordinators. In addition to being able to balance your personal and professional life—with weekends off!

Don't let this opportunity slip away—apply now! We are looking forward to meeting you!

Requirements

What we're looking for

Minimum education: ESO.

Good communication skills and customer focus.

Intermediate level of Office and IT agility (a test will be conducted).

Availability for training from October 26th to October 30th inclusive.

This is just the beginning, we have much more to tell you:

Nice to have

Previous experience in customer service, retention, or sales campaigns is valued.

The role

Would you like to improve your communication skills, resolve incidents, and help customers effectively?

If the answer is YES, we are looking for you!

You will be part of a team specialized in customer service and retention within the technical HVAC (heating, ventilation, and air conditioning) sector. Your mission will be to offer quality service, resolve doubts, and prevent cancellations from customers with maintenance contracts.

What you'll do

What will you do?

-Handle calls from customers requesting information or wishing to cancel.

-Retain customers through personalized and proactive service.

-Make calls to recover customers following failed payment receipts.

Resolve technical doubts and manage incidents.

-Use IT tools and databases for efficient management.

Hiring process

1 interview

Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com