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Reception Teleoperator with Catalan and/or Basque

Remote, A Coruña·Part-time·Added 2 months ago

SG Tech

80 open roles

Overview

Job details

  • €6,838 a year

    Gross, as stated in the ad.

  • Permanent contract

    Part-time.

  • Hybrid

    Only from certain places, per the ad: “siendo preferible residir en A Coruña o alrededores”

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Basque

    The ad asks for Basque, or counts it in your favour.

  • Galician

    The ad asks for Galician, or counts it in your favour.

  • Be near A Coruña, Spain (Hybrid) for hybrid days

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Permanent contract.
  • Remote work, although initial training will be held in person.
  • Start date: November 2, 2026.
  • Language bonus proportional to the contracted hours.
  • Four openings with the following schedules:

The role

At Sg Tech we are looking to bring in 4 professionals to take part in a customer service role.

The selected candidates will be responsible for handling customer queries and resolving issues by phone and email. The position is remote, with residence in A Coruña or surrounding areas preferred.

What you'll do

  • Phone customer service.
  • Handling and resolving queries and issues.
  • Responding to and following up on requests received by email.
  • Logging the actions taken.
  • Escalating issues when necessary.
  • Maintaining clear, courteous, solution-oriented communication.

Opening 1

  • 16 hours per week.
  • Saturdays and Sundays from 08:00 to 16:00.
  • Salary: €6,837.60 gross per year.
  • 14 hours per week.
  • Saturdays from 08:00 to 16:00 and Sundays from 16:00 to 22:00.
  • Salary: €5,982.90 gross per year.
  • 35 hours per week.
  • Monday to Friday from 08:00 to 15:00.
  • Salary: €14,957.25 gross per year.
  • 35 hours per week.
  • Monday to Friday from 15:00 to 22:00.
  • Salary: €14,957.25 gross per year.

When applying, please indicate which schedule or working hours you are interested in.

Requirements

  • Fluency in Catalan and/or Basque.
  • Knowledge of Galician will also be valued.
  • Basic knowledge of Microsoft Office.
  • Good oral and written communication skills.
  • Customer orientation and ability to resolve incidents.
  • Organized, responsible, and resourceful person.
  • Residence in A Coruña or surrounding areas preferred.

Experience as a teleoperator, customer service agent, or in similar roles will be valued.

At Sg Tech we believe diversity drives innovation. Our commitment to equal opportunity drives us to build an inclusive work environment where everyone can thrive without barriers.

We foster a selection process based on fairness, without distinction of gender, gender identity or expression, sexual orientation, ethnic origin, age, religion, or disability. We value our differences and know they make us stronger.

If you are looking for a place where your talent and passion matter most, we are looking for you!

About SG Tech

Serviguide BPO is a business process outsourcing and technology services company based in Madrid, Spain. It provides a wide range of services including IT consulting, software development, systems engineering, and technical support across sectors such as aerospace, defense, banking, insurance, and public administration. The company operates as a staffing and project-based services provider, offering both on-site and remote roles for clients across Spain and internationally.

Serviguide BPO has a strong presence in Spain, with job opportunities spanning Madrid, Barcelona, Gijón, and A Coruña, among other locations. The company frequently hires for roles requiring specialized technical skills, including SAP, .NET, Java, DevOps, and embedded systems, and offers many 100% remote positions. For international professionals, Serviguide BPO provides opportunities to work on high-tech projects in sectors like space systems, defense, and air traffic management, though most roles require Spanish language proficiency and EU work authorization.

Industry
BPO
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Gijón and 1 more

Good to know if you are moving

  • Serviguide BPO is headquartered in Madrid, Spain, and has offices in several Spanish cities, including Barcelona, Gijón, and A Coruña.
  • The company offers many 100% remote positions, which can be attractive for international professionals seeking flexibility.
  • Most roles require Spanish language proficiency, so non-Spanish speakers may face language barriers.
  • The company works on projects in sectors like aerospace, defense, and banking, providing opportunities for specialized engineers and IT professionals.
  • International candidates will likely need a valid EU work permit or Spanish visa, as the company does not appear to offer visa sponsorship.
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