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Customer Service Representative with French

On-site in Alcañiz·Full-time·Added 3 days ago (last checked 10 Nov)

Agency

Adecco España

4253 open roles

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Our summary

Hours: Monday to Friday
Work mode: On-site, Alcañiz
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
Other languages: French

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Advanced level of Spanish and French, both spoken and written.
Ability to work with technological systems and adapt quickly to new programs.
Excellent communication skills, both for interacting with customers and for collaborating with your internal team.
Availability to work on-site in Alcañiz.

Nice to have

Previous experience in customer service, highly valued.

Pay & benefits

What you'll get

Permanent contract, so that you can develop your professional career with stability.
Working days from Monday to Friday, schedule from 08:30h to 17:00h.
Opportunity to work in the exciting motorcycle sector, surrounded by people passionate about this world.
Possibility to contribute directly to the improvement of processes and the satisfaction of international customers.

Don't wait any longer! Apply now and be part of this exciting professional adventure.

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

The role

Are you passionate about providing solutions and helping people? Are you excited to work in a dynamic and multicultural environment? If you have the skills to communicate in Spanish and French, and you are interested in being part of a company in the motorcycle sector, this opportunity is for you!

The company is looking for a professional committed to customer service, with high-level French, for an on-site position in Alcañiz. In this role, you will be responsible for offering a personalized and efficient service experience, using advanced technological tools and collaborating closely with your team to guarantee the satisfaction of your international customers.

What you'll do

Provide multichannel customer service in Spanish and French using tools such as email and telephone.
Manage inquiries, incidents, and claims through online systems.
Handle telephone calls via a switchboard.
Perform follow-ups on orders, shipments, and processes related to sales and after-sales.
Manage returns, exchanges, and warranties according to established internal procedures.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.