Customer Service Experience Specialist
This role manages customer interactions and order processes to ensure excellent service. It offers a professional environment in a multinational company.
The English-language job board for Spain
89,000+ live jobsOn-site in Salou·Full-time·Added 1 month ago
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
This job advert was originally written in Spanish.
- Temporary contract with the possibility of continuity.
- Full-time, 40 hours per week.
- Work from Monday to Sunday with legally established rest days.
- Monthly salary: €1,974.36 gross.
- Joining a benchmark hotel in Salou.
- Opportunity for professional development within a dynamic environment focused on service excellence.
Do you have experience in hotel housekeeping and would you like to take the next step in your professional career? At Adecco we are recruiting an Assistant Housekeeping Manager to join a hotel located in Salou.
We are looking for an organized person with leadership skills and attention to detail, who will support the Housekeeping Department while guaranteeing the highest standards of quality, cleanliness and guest service.
Duties
- Support the Executive Housekeeper in the daily supervision and coordination of the Housekeeping Department.
- Organize and supervise the work of the room attendants and valets team.
- Verify the correct cleaning, order, and presentation of rooms and common areas.
- Carry out quality inspections and ensure compliance with established standards.
- Coordinate task assignment and shift coverage according to the hotel's occupancy.
- Maintain constant communication with the Reception, Maintenance, and Laundry departments.
- Supervise stock control, inventories, and material replenishment.
- Participate in the training, monitoring, and motivation of the team.
- Manage incidents and propose improvement actions to optimize the service.
- Perform duty manager on-call shifts when necessary. At Adecco we believe in equal opportunities and we bet on Label-Free Talent.
- Training in Hospitality and Tourism.
- At least 1 year of experience as a Floor Supervisor or Assistant Housekeeper.
- Experience in team management and coordination.
- User-level knowledge of hotel software programs.
- Organized, decisive person with attention to detail.
- Availability for immediate start.
1 interview
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.