HO Business & Programmes in Customer Service and Support

Albacete, Spain·Customer Service & BPO·Full-time·Added 4 days ago

What they offer

  • Full-time hours

    Per the ad.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Albacete

    No relocation package mentioned.

About the job

Job Description:

- Manage and lead S&S P&L, SOP exercises, Business Performance, new Business Developments and Offers
- Consolidate PSO view for securing daily operations through Plateaus, Fleet Availability monitoring, Contract. Execution and Customer Satisfaction

- Language: English and Spanish (negotiation level)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus Helicopters España, SA

Employment Type

Permanent

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Experience Level

Professional

Job Family

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

How they hire

3 steps2 interviewsa task to doseveral weeks in all
  1. Apply online

  2. Screening and preselection · With Talent Acquisition team

  3. Call or short video interview

    With Talent Acquisition team

    Selected applicants are offered a call or a short video interview.

  4. Technical test, case study or online assessment

    Not every role

    Some roles include technical tests, case studies or online assessments.

  5. Business interviews

    With business team and Talent Acquisition team

    One or more interviews with the business team and Talent Acquisition, in person or by video; HR, technical and competency-based discussions.

  6. Offer and onboarding · With Human Resources

  • The process may take several weeks.
  • Recorded video interviews, where used, are reviewed by a human.
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