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Technical Expert

Remote from Spain·Full-time·Added 11 days ago

Airzone

13 open roles

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    Airzone doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work remotely, within limits

    Casablanca

  • Higher vocational training (FP Grado Superior)

    “Indispensable : Brevet de technicien supérieur (BTS) en Électronique ou équivalent.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Essential: Knowledge of electronics.

Desirable: Knowledge of air conditioning.

Nice to have

Desirable: 1 year of previous experience in a similar position.

Education & certifications

Essential: Higher Technician Certificate (BTS) in Electronics or equivalent.

Desirable: Industrial or Telecommunications Engineering degree.

The role

Provide technical support to clients in the Moroccan market, both on-site and remotely. Training of clients and the technical services associated with the company.

What you'll do

  • Be the technical point of reference within the department, mastering solutions at both functional and technical levels. Transfer knowledge to the team through internal training.
  • Work on communication channels with the Technical Support team. Communication procedures, incident management, installation follow-up, etc.
  • Detection and reporting of new incidents through the channels defined by the company.
  • Participation in industry trade fairs if necessary, accompanying the STAs so that they are as autonomous as possible.
  • Support to the Technical team present in Spain (Hotline) during high season (holidays, etc.).
  • Sizing of the STA network in order to cover the services offered by the company. Profile detection (with the sales team), joint review of contractual conditions, contract signing, etc.
  • Technical and procedural training for STAs. Monitoring of their performance in order to correct any discrepancies.
  • Control the quality of service of the STA network with clients.
  • Organization of periodic webinars to update the knowledge of the STAs, needs, work reports, etc.
  • Strengthen the training of our clients (for example, via specific events) in collaboration with the sales network.
  • Collaboration with R&D teams to report incidents and product improvements.
  • Collaboration with the Training department for the preparation of training content.
  • Reporting of product incidents or malfunctions. In-depth investigation into the origin of the problem in order to be able to report it correctly via the channels defined by the company (performing assistance).
  • Collaboration with other departments of the company to search for solutions to client incidents.

How you'll work

Essential: Availability for national and international travel - Driving license B, spoken languages: Arabic, French, and English.

.

If you share our values and love what we do, we want to meet you!

Usual Residence

Casablanca

About Airzone

Airzone is a Spanish company specializing in HVAC (heating, ventilation, and air conditioning) control systems, particularly known for its smart thermostats and zoning solutions that optimize energy efficiency in residential and commercial buildings. Founded in Málaga, the company has grown into a global player with a strong presence in Europe, the Americas, and Asia, offering innovative products that integrate with major HVAC brands and smart home ecosystems.

Airzone's headquarters and main R&D center are in Málaga, Spain, where most of its engineering, product development, and technical roles are based. The company is expanding internationally, with a growing focus on new markets such as APAC and North & East Europe, making it an attractive employer for international professionals interested in working in a dynamic, tech-driven environment within the HVAC sector. The work culture emphasizes innovation, digitalization, and cross-functional collaboration, with opportunities for career growth in a fast-paced, globally oriented company.

Industry
HVAC
Founded
1997
Employees
500–1,000
Headquarters
Málaga, Spain
In Spain
Málaga, Madrid

Good to know if you are moving

  • Airzone is headquartered in Málaga, a city with a high quality of life, warm climate, and growing tech scene, offering a good work-life balance.
  • The company has a strong international presence, with subsidiaries in the US, Mexico, France, Italy, and other countries, providing opportunities for global career growth.
  • Many roles are based in Málaga, where the company offers a dynamic, innovative work environment focused on digitalization and smart home technology.
  • Airzone is a Spanish company, so knowledge of Spanish is often required, but international roles (e.g., sales for APAC and North & East Europe) may require other languages.
  • The company is expanding into new markets, offering opportunities for professionals interested in international business development and technical roles.

In their own words

About the company & team

AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry.JOIN THE SMART COMFORT REVOLUTION!

At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter - we want to hear from you!

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All open roles at Airzone

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