Waitress Assistant

• Experience: Demonstrable experience of at least 2 years as a waiter/waitress assistant or in similar positions within the hospitality and catering sector.
• Proactivity and Dynamism: Ability to work in a fast-paced environment, showing initiative and energy.
• Teamwork: Ability to collaborate effectively with colleagues and superiors, contributing to a positive work environment.
• Attention to Detail: Awareness of the importance of cleanliness, order, and presentation in every aspect of service.
• Customer Orientation: Willingness to offer friendly, attentive, and efficient service, always seeking customer satisfaction.
• Flexibility: Ability to adapt to different shifts and schedules, including weekends and holidays, according to service needs.
• Basic Knowledge: Basic knowledge of wines, pairings, or languages will be valued.

If you have a vocation for service, are a proactive, organized person, and are passionate about the world of hospitality, this is your opportunity. We are looking for an experienced Waitress Assistant to join our team at ARTIEM CAPRI during a replacement period. You will be a key piece in the daily operations of our dining establishments, ensuring that every customer receives impeccable service and a top-tier gastronomic experience.

• Support to the Front-of-House Team: Collaborate closely with waiters/waitresses in table service, guaranteeing speed and efficiency in customer care.
• Table Preparation and Maintenance: Prepare tables before service, ensuring they are perfectly set and clean. Clear and clean tables during and after service, maintaining order and hygiene.
• Customer Service: Greet customers, escort them to their tables, and attend to their basic requests, always conveying a friendly and professional attitude.
• Replenishment and Maintenance of Utensils: Ensure the availability and good condition of glassware, cutlery, linens, and other utensils necessary for service. Replenish the necessary material in the service area.
• Cleaning and Organization: Maintain cleanliness and order in all service areas, including the dining room, the bar, and support areas. Collaborate in general cleaning tasks according to established guidelines.
• Management of Small Tasks: Support tasks such as mise en place preparation, transporting menus, removing dirty dishes to the kitchen, and other auxiliary functions that contribute to the flow of service.
• Communication: Maintain fluid and effective communication with the kitchen, bar, and front-of-house teams to coordinate service and resolve incidents.
• Compliance with Standards: Ensure compliance with hygiene regulations, food safety, and ARTIEM Hotels' quality standards at all times.