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Operations and Service Planning Technician

On-site in Marbella·Full-time·Added 1 month ago (last checked 21 Oct)

Avanza

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Our summary

Work mode: On-site, Marbella
Contract: Full-time
Hours: Monday to Friday
English: Required
Education: University degree

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Skills

Excel

This job advert was originally written in Spanish.

Requirements

What we're looking for

• University degree (Bachelor's, Licentiate, or Engineering)

• Experience in operations management, staff planning, and team coordination.

• Knowledge of roster preparation and work shift organization.

• Proficiency in IT tools, especially Excel and management applications.

• Capacity for organization, planning, and prioritization of tasks.

• Leadership, communication, and people management skills.

• Problem-solving profile, with the capacity to make decisions and manage incidents efficiently.

• Orientation toward teamwork and the achievement of objectives.

• English level B2

Nice to have

Will be valued

• Experience in service companies with continuous activity.

• Knowledge of labor legislation applied to shifts and working days.

• Knowledge of transport regulations.

• Experience in coordinating multidisciplinary teams.

A higher English level, C1, will be valued

Pay & benefits

What you'll get

• Joining as an operations and service planning technician in a consolidated and pioneering company in the passenger transport sector.

• Stable contract with a workplace in Marbella.

• Initial training and guidance.

• Real possibilities for professional growth and internal development.

• Participation in a long-standing project, with the potential to assume greater responsibilities within the organization.

The role

The operations and service planning technician will assume the following functions:

What you'll do

• Preparation and management of work rosters.

• Planning and coordination of staff shifts.

• Management of operational incidents and reorganization of resources.

• Monitoring of service coverage and control of staffing needs.

• Coordination with team leaders and workers.

• Management of vacations, permits, substitutions, and absences.

• Monitoring of operational indicators and preparation of management reports.

• Implementation and improvement of operating procedures.

• Supervision of compliance with the requirements established in the service provision contracts.

• Regular liaison with clients and public administrations or contract management bodies.

• Preparation and monitoring of documentation, reports, and requirements related to the execution of contracts.

• Collaboration with other departments to ensure quality, efficiency, and compliance with procedures.

How you'll work

• Full-time, Monday to Friday, in morning and afternoon shifts.

About Avanza

Avanza is a leading passenger transport company in Spain, operating urban and intercity bus services across the country. Part of the larger Mobility ADO group, it manages public transport networks in major cities such as Madrid, Barcelona, Zaragoza, Vigo, and Salamanca, along with regional services in the Basque Country and other areas. The company is a key player in Spain's mobility sector, with a strong focus on providing reliable and efficient public transportation solutions.

Avanza has a significant presence throughout Spain, with offices and operational hubs in numerous cities, including Madrid, Barcelona, Zaragoza, Vigo, and Salamanca. The company offers a wide range of job opportunities, from bus drivers and mechanics to administrative and technical roles, making it a relevant employer for international professionals seeking to work in Spain's transport industry. With a commitment to safety and service quality, Avanza provides a stable work environment and opportunities for career growth in the public transport sector.

Industry: Passenger Transport
Founded: 2002
Employees: 5,000–10,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Zaragoza and 17 more
Website: avanzagrupo.com

Good to know if you are moving

Avanza operates in multiple Spanish cities, offering opportunities for relocation to various regions, including Madrid, Barcelona, and Zaragoza.
The company provides roles for bus drivers, mechanics, and administrative staff, with many positions requiring Spanish language skills.
As part of the Mobility ADO group, Avanza offers stability and potential for career development within a large international transport network.
The company is involved in public transport services, which are essential to Spanish cities, ensuring steady demand for its services.
Some roles, such as drivers, may require a valid Spanish driving license (permiso D) and professional qualifications.

In their own words

About the company & team

If you are an organized person, with management capacity, a people orientation, and a passion for operational coordination, we will be delighted to meet you.

All open roles at Avanza