Business Continuity Management Expert
This role focuses on developing and deploying the global business continuity and resilience framework. You will provide advisory support, monitor entity alignment, and support crisis management.
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This job advert was originally written in Spanish.
MISSION Design, develop, and implement AI and automation components in corporate environments within the insurance sector. Work with software and business teams to turn requirements into robust, secure, and scalable solutions, guided by senior profiles, driving innovation and efficiency in key processes. MAIN ACTIVITIES / RESPONSIBILITIES Design and implement AI components, such as chatbots/voicebots, conversational flows, RAG systems, information classification and extraction. Develop and integrate APIs and microservices that expose AI capabilities to internal systems (policies, claims, CRM, billing). Build RAG pipelines: ingestion, chunking, embeddings, indexing (search/vector DB), retrieval/reranking, and response generation. Configure and orchestrate LLM models (prompting, templates, tools), applying security and privacy guardrails. Integrate NLU/NLP and STT/TTS technologies, connecting assistants to web, mobile, and contact center channels. Collaborate with technical and business teams to ensure scalable, secure solutions aligned with business needs. PROFILE Education: Degree in Computer Engineering, Computer Science, AI, or equivalent experience. Experience: 2 to 4 years in software development, with at least 1 year in AI, NLP, conversational, or GenAI (LLMs, RAG) projects. Knowledge: ML and NLP: embeddings, tokenization, context windows, prompt engineering; basic computer vision concepts. Technologies (solid experience in several): Python (required); Java + Spring or C#.NET (valuable); JavaScript/TypeScript; SQL and MongoDB; search/vector DB (Azure AI Search, Elastic, Pinecone); REST/SOAP integrations; OAuth2/OIDC, LDAP/IAM; Azure (App Service/Functions, Storage, AI Search, Key Vault); Docker; GitHub/Azure DevOps/Jenkins; testing (PyTest/JUnit), quality (SonarQube), Postman/SoapUI. Languages: Intermediate-advanced English. Why join AXA Spain? AXA Spain is one of the most relevant Talent Centers for AXA, with more than 3,000 employees working on local and international projects. We are proud to have been awarded certifications such as Top Employer and Top LinkedIn Company, thanks to our development environment, diversity, and inclusion. We work for the progress of society, protecting what matters. We create sustainable long-term value while protecting our clients, our economy, our environment, and society. Here, you can grow professionally, work flexibly, and be part of a team driving change and innovation. At AXA, we actively promote Diversity and Inclusion, offering equal opportunities. Possession of a disability certificate will be positively valued. If you are looking for a place to make a difference, we are waiting for you at AXA Spain! #LI-GR1 #LI-HYBRID
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AXA is a multinational insurance group headquartered in Paris, France, operating in the fields of property, casualty, life, savings, and health insurance. With over 90 million customers worldwide and a strong presence in Europe, AXA is one of the largest insurance brands globally. In Spain, AXA operates as AXA Spain, offering a wide range of insurance products and services, and is a significant player in the Spanish insurance market.
AXA Spain has its main offices in Madrid and Barcelona, with a strong focus on digital transformation, data, and AI. The company is actively hiring for roles in technology, data science, cybersecurity, and business management, making it an attractive employer for international professionals. AXA offers a multicultural work environment, opportunities for career growth, and a commitment to innovation and sustainability.
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