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Operations, Optimization and Health Provider Management Internship

On-site in Madrid·Added yesterday

AXA

70 open roles

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Overview

Job details

Internship contract
Per the ad.

Requirements

Have the right to work in Spain
AXA doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
University degree
“Grado en Administración de Empresas, Ingeniería o disciplinas relacionadas” — per the ad.

This job was automatically translated to English.

Requirements

Nice to have

Previous experience in operational roles, process analysis, or data management will be valued

Education & certifications

Degree in Business Administration, Engineering, or related disciplines

The role

Would you like to be part of a team that optimizes critical processes in the insurance sector and contributes directly to improving our customers' experience?

As an intern in our Operations team, you will be a fundamental part of the evolution and optimization of health provider network management. Your work will have a direct impact: you will ensure the continuous updating of our health providers, perform rigorous monitoring of key processes, and contribute to solving operational challenges that affect thousands of policyholders. You will work in a collaborative environment where your concrete actions will make a difference in the quality of the service we offer.

At AXA, the efficient management of the provider network is strategic to maintaining excellence in our health services. This role allows you to acquire practical experience in:

- Operational optimization in a critical function of the insurance sector
- Continuous process improvement through the identification of innovative solutions
- Provider relationship management in a complex and dynamic context
- Development of analytical capabilities applied to real business decisions
It is the perfect opportunity to start your career in a sector undergoing digital transformation, where automation and data analysis are increasingly relevant.

What you'll do

Manage the provider lifecycle: registrations, cancellations, modifications, and rate updates in the system
Collaborate on cross-functional processes: you will work with different areas to ensure operational alignment
Identify improvements in BAU processes: you will analyze current flows, propose action plans, and contribute to their implementation
Develop monitoring and control tools: you will design new systems that strengthen process visibility and traceability

Technical knowledge

Advanced Excel (mandatory)
SAP or Salesforce (valued)
English (minimum conversational level)

Key Competencies

Capacity for analysis and resolution of complex problems
Mindset oriented towards continuous improvement and innovation
Ability to work in multidisciplinary teams
Autonomy and proactivity in task execution
Attention to detail and precision in data management

Hiring process

2 steps2 interviews8–12 weeks in all

Apply online
Talk with recruiter
With a recruiter
An initial conversation with a recruiter.
Interview
With hiring manager and key stakeholders
Meet the hiring manager and the key stakeholders you would work with.

AXA aims to respond within two weeks of receiving an application.
AXA UK adds tasks or presentations for many roles, psychometric tests for some, and a background check before the start date.

About AXA

AXA is a multinational insurance and asset management group headquartered in Paris, France. It is one of the world's largest insurance companies, operating across property, casualty, life, savings, and health insurance, with a strong presence in Europe, Asia, and the Americas. The group employs over 140,000 people and serves millions of clients globally, positioning itself as a leader in insurance and risk management.

In Spain, AXA operates as AXA España, with its main offices in Madrid and Barcelona, and a significant workforce across the country. The company is known for its focus on digital transformation, data-driven decision-making, and innovation in insurance products. For international professionals, AXA Spain offers a multicultural environment, opportunities in areas like AI, cybersecurity, data science, and underwriting, and a strong commitment to employee development and flexible working arrangements.

Industry: Insurance
Founded: 1985
Employees: 100,000+
Headquarters: Paris, France
In Spain: Madrid, Barcelona
Website: axa.com

Good to know if you are moving

AXA Spain has offices in Madrid and Barcelona, with a significant number of roles in technology, data, and cybersecurity, making it a good fit for international tech professionals.
The company offers a multicultural work environment, with English often used as a working language in many global and technical roles.
AXA provides strong internal mobility opportunities, allowing employees to move between Spain and other global offices.
Spain is a key market for AXA, with a large local workforce and a growing focus on digital innovation and AI.
The company offers competitive benefits, including flexible working arrangements and professional development programs.

In their own words

About the company & team

AXA Spain is one of the most relevant Talent Centers for AXA, with over 3,000 employees working on local and international projects.

We are proud to have been awarded various certifications such as Top Employer and Top LinkedIn Company, thanks to our environment of development, diversity, and inclusion.

We work for the progress of society, protecting what matters. We create sustainable long-term value while protecting our clients, our economy, our environment, and society.

Here, you can grow professionally, work with flexibility, and be part of a team that drives change and innovation.

At AXA, we actively promote Diversity and Inclusion, offering equal opportunities. Possession of a disability certificate will be positively valued.

If you are looking for a place to make a difference, we look forward to seeing you at AXA Spain!

All open roles at AXA