MICE Digital Sales Manager

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

• Royal Hideaway Luxury Hotels & Resorts

• Barceló Hotels & Resorts

• Occidental Hotels & Resorts

• Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

• Act as the point of contact for assigned accounts, represent the chain commercially, and present the products of Barcelo Hotel Group.

• Execute the actions approved in the action plan for the Segment and for assigned accounts.

• Achieve the objectives and budgets established by the hotels for the segment.

• Participate in the various promotional activities and sales actions affecting the segment, such as national and international trade shows and conventions, in accordance with the program established in the Action Plan.

• Client loyalty: Maintain ongoing contact with assigned accounts.

• Continuous market prospecting: Evaluate the addition of new accounts to the client portfolio.

• Monitor and analyze information from periodic production reports regarding assigned accounts and communicate any deviations to the Segment Director.

• Know the competition and stay up to date on the latest market trends.

• Responsible for coordinating visits to the hotels for segment accounts, accompanying them on appointments, thereby facilitating meetings with clients.

• Coordinate joint actions, as outlined in the action plan, with other segments of the company and the hotels that may be involved.

• Know the features and attributes of the hotels to advise clients on destinations and hotels, making presentations to clients when necessary.

• Ensure compliance with the rules and procedures established regarding compliance with the standards set in the CRM and the monitoring of production.

• Always maintain a professional image, both in appearance and conduct, when dealing with a client or any other company that has a professional relationship with the Barceló Group.

• Respect and promote the philosophy and values of the Barceló Group.

• Be able to anticipate what each action means for the business and know how to work with information, statistics, and financial data when making decisions.

• Know how to evaluate results.

• Analytical skills.

• Knowledge of digital platforms and online channels.

• Have a short- and long-term business vision and know how to adapt strategies according to the current situation of the hotels, planning and implementing the corresponding actions and measures in each case.

• Know how to communicate effectively with clients and hotels, establishing lasting professional relationships.

• Maintain a positive attitude in all circumstances.

• Be a person focused on achieving results and overcoming challenges.

*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.

* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.

* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.

*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!

As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools

full-time

Regular