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Job bank - Visitor Services (Zoo Ticket Offices)

On-site in Selecció·Added 2 days ago

Barcelona de Serveis Municipals (BSM)

27 open roles

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Overview

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.
Work on-site in Selecció
No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

Proficiency in Catalan, Spanish, and English.
Availability. Schedules based on work rosters, availability from (09:00 to 19:00 h).
Monday to Sunday and holidays (due to higher attendance on weekends, significant availability to work from Wednesday to Sunday is required)
Experience in customer/tourist service.
Service vocation.

The role

Barcelona Zoo contributes to knowing and preserving the planet's biodiversity. It is a reference center in the awareness, dissemination, conservation, and research of species and their natural habitats, with a special emphasis on Mediterranean fauna and the most threatened species.

We are currently collecting applications to create a job bank for possible vacancies for the Visitor Services profile at the Zoo ticket offices.

Please keep in mind that this registration does not correspond to an active vacancy, but rather forms part of a prior selection process to have profiles available in case future needs arise.

Therefore, we will only contact candidates at the moment a vacancy opens that matches the profile and necessary requirements.

What you'll do

Attend to visitors in Catalan, Spanish, and English.
Process ticket payments.
Inform and provide directions regarding aspects such as visiting hours, Zoo access, etc., to visitors.
Cash management

About Barcelona de Serveis Municipals (BSM)

Barcelona de Serveis Municipals (B:SM) is a public company owned by the Barcelona City Council, established in 2002 to consolidate municipal services. It operates a wide range of urban services and attractions, including the Zoo, Park Güell, the Olympic Ring, the Tibidabo amusement park, and mobility services like parking, bike-sharing (Bicing), and electric vehicle charging. With a strong focus on public service, B:SM manages these facilities to enhance the city's cultural, leisure, and mobility offerings.

Industry: Urban Services & Attractions
Founded: 2002
Headquarters: Barcelona, Spain
In Spain: Barcelona
Website: bsmsa.cat

Good to know if you are moving

B:SM is a municipal company of Barcelona City Council, offering stable public-sector employment.
Job openings are often in Catalan, so knowledge of Catalan is beneficial for many roles.
The company manages iconic Barcelona landmarks like Park Güell and the Tibidabo amusement park, providing unique work environments.
Roles range from operational positions (e.g., zookeepers, drivers) to administrative and technical roles.
As a public entity, salaries and benefits are typically governed by collective agreements.

In their own words

About the company & team

BSM is a company of the Barcelona City Council whose purpose is to improve people's quality of life, generating positive experiences to build a healthy and leading Barcelona. BSM is composed of a large and varied set of business units in fields related to leisure, culture, and the care of public space, and offers urban and sustainable mobility solutions to respond to the needs of citizens and new ways of moving.

Everything we do is framed within the BSM culture, which defines us and is present in everything we do. This culture is based on the following values: Excellence, Commitment, Proactivity, Integrity, and Cooperation.

Additional information

At BSM, we ensure equal opportunities at all times, without taking into account reasons of gender, age, ethnicity or religion, sexual orientation or any other physical, personal or social condition. In this way, when we incorporate talent into the organization, we only value the merits and professional capacity of each of the candidates.

Would you like to be part of our team and continue making Barcelona a better city?

Send us your application!

All open roles at Barcelona de Serveis Municipals (BSM)