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88,000+ live jobsSupport Specialist Imaging Systems - Spain
Remote, Madrid·Full-time·Added today (last checked 3 Nov)
Our summary
- Work mode
- Remote (Madrid)
- Contract
- Full-time
- Spanish
- Fluent
- English
- Required
- Education
- University degree
- Driving licence
- Required
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Nice to have
Requirements
What we're looking for
- Degree in Electrical Engineering, Electronics, Mechatronics, or similar
- Initial professional experience in technical support, ideally within the healthcare or medical technology sector
- Strong knowledge of IT, computer systems, networking and technical troubleshooting
- Excellent analytical, troubleshooting and problem-solving skills
- Independent, structured and solution-oriented approach to work
- Strong customer focus and excellent communication skills in Spanish and English, both written and spoken
- Willingness to travel up to 80% in your region, including overnight stays and occasional international assignments
- Valid driver's license is required
Please submit your CV in English when applying for this position
Nice to have
- Experience with X-ray imaging systems and/or scanner technology is a plus
- Special knowledge in radiation protection is an advantage
- Confident user of Microsoft Office, Salesforce experience is an advantage
Pay & benefits
What you'll get
- Company car, smartphone, laptop - also for private use
- Comprehensive training and continuing education opportunities
- Well-structured onboarding program to ensure a smooth and successful start
The role
Join our international technical support team as a Brainlab Support Specialist and become a trusted technical partner for our customers.
In this role, you will be responsible for installing, maintaining, troubleshooting, and servicing Brainlab systems at hospitals across your region. As the face to our customers, you will represent our commitment to excellent service by providing expert technical support.
You will work with our innovative product Loop-X and play a key role in ensuring its reliability, performance and availability. This includes regular travel to customer sites to provide hands-on technical support.
Learn more about Loop-X, click here
As part of the Support Imaging Team for our outstanding product line you have the opportunity to grow within our company.
What you'll do
- Independently install, maintain, troubleshoot and repair Loop-X at hospitals and clinical sites
- Provide professional technical support both on-site and remotely, guiding users through system operation and troubleshooting
- Perform system diagnostics, software and hardware upgrades, preventive maintenance and proactive service checks to ensure optimal system performance
- Be a trusted technical advisor to our customers and build strong, long-term relationships based on expertise, reliability, and excellent service
- Ensure that all service activities are completed efficiently, accurately and in accordance with Brainlab quality standards and procedures
- Document installations, maintenance, repairs and other service interventions accurately and comprehensively
- Collaborate closely with Sales, R&D, Clinical Support and other internal teams to ensure a seamless customer experience
- Share technical feedback and contribute ideas that help continuously improve our products, services and processes
- Manage your home office days independently, ensuring a productive and well-organized workday
How you'll work
- Flexible working hours as well as home office, Monday to Friday
About Brainlab
Brainlab is a leading medical technology company headquartered in Munich, Germany, that develops software and hardware solutions for precision radiotherapy, radiosurgery, and image-guided surgery. The company serves hospitals and clinics worldwide, with a strong focus on digital surgery and oncology workflows, and employs thousands of professionals across its global operations.
In Spain, Brainlab operates through a local team supporting its radiation oncology and image-guided surgery products, with roles such as application consultants and area sales managers covering the Spanish market. The company is known for its innovative, engineering-driven culture and offers international professionals the opportunity to work in a highly specialized medical technology environment, often requiring travel and direct customer interaction with healthcare providers.
- Industry
- MedTech
- Founded
- 1989
- Employees
- 1,000–5,000
- Headquarters
- Munich, Germany
Good to know if you are moving
- Brainlab is a German company with a strong international presence, offering a multicultural work environment.
- The open roles in Spain are field-based, requiring travel across the country to visit hospitals and clinics.
- Fluency in Spanish is likely required for these customer-facing positions, along with English for internal communication.
- The company is known for its innovative technology in the medical device sector, providing opportunities to work with cutting-edge products.
- Relocation to Spain may be necessary, but the company may offer support for international candidates.
In their own words
About the company & team
Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2400 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.
- Supportive and collaborative international team
- Meaningful work with a lasting impact on medical technology
Additional information
- Regular team events
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
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