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Technical Support Engineer (Battery Energy Storage System)

On-site in Spain·Full-time·Added 4 months ago

This job was published 4 months ago

BYD Europe

16 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
BYD Europe doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.
Work on-site in Spain
No relocation package mentioned.

Requirements

What we're looking for

Industry Experience: Have work experience in the Utility-scale BESS.
Technical Knowledge: Be familiar with large-capacity PCS (Power Conversion Systems), BMS, EMS. Have basic knowledge of medium-to-high voltage power distribution and the ability to independently troubleshoot system-level failures.
Regulatory Understanding: Be familiar with safety regulations for large energy storage installations.
Language: fluent in German, English.
DGUV Stufe 2 qualification (Qualified Electrician for High-Voltage Systems in Professional Environments) is a strong plus.

Join us in our journey towards a sustainable future!

Location: Magdeburg Germany
Type of Employment: Full-time

The role

What you'll do

After-sales Technical Support: In line with the company's overall strategy, resolve various technical issues that arise during the commissioning and operation of Utility-scale Battery Energy Storage Systems (BESS) in Magdeburg, ensuring the high availability and stability of the systems.
Customer Relationship Maintenance: Maintain professional communication with utility companies, IPPs, and EPC contractors. Promptly understand their technical requirements, handle performance-related feedback (e.g., Round-Trip Efficiency, system health), and improve key account satisfaction.
Product Problem Solving: Assist the local after-sales team in analyzing and resolving complex quality problems in containerized energy storage solutions, including battery strings, liquid cooling units, and fire suppression systems. Formulate effective solutions and track the progress.
Technical Training and Guidance: Provide local clients and O&M (Operation & Maintenance) teams with technical training on high-voltage system operation, EMS usage, and emergency response protocols.
Feedback and Suggestions: Collect field data on BESS performance and grid interaction to provide valuable insights for the company's R&D regarding system integration and energy management strategies.
Spare Parts Management: Coordinate with the warehouse for the logistics of large-scale components (e.g., power conversion modules, battery clusters) and manage the repair or replacement of damaged units on-site.

About BYD Europe

BYD Europe is the first overseas subsidiary of BYD group and serves as the group's European arm for new energy products. Its focus is providing European customers with new energy vehicles — electric and plug-in hybrid cars — along with rechargeable batteries, solar panels, energy storage systems and other new energy products, plus related after-sales services. The company's website highlights its electric and plug-in hybrid model range, which it says is backed by over 30 years of experience, with a dealer network across Europe.

In Spain, BYD Europe is actively hiring, with open roles including a Madrid-based Customer Program Engineer - Iberia, Energy Storage Technical Support Engineers for Spain, Residential and Utility-Scale Energy Storage Sales Managers for Spain, a Training Specialist covering Spain & Portugal for passenger cars, and commercial-vehicle and after-sales positions. The wider European organisation hires across many countries and functions — job listings reference locations such as Hoofddorp, Berlin, Frankfurt, Stuttgart, Milan and Istanbul, and departments spanning After-Sales, Sales, Marketing, R&D, Finance, HR, IT and Legal — making it a relevant employer for international professionals in the EV and energy storage sector.

Industry: Electric Vehicles
Website: byd.com

Good to know if you are moving

BYD Europe is the first overseas subsidiary of BYD group, providing European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and related after-sales services.
BYD Europe is actively hiring in Spain, with open roles including a Madrid-based Customer Program Engineer - Iberia, Energy Storage Technical Support Engineer-Spain, and Residential and Utility-Scale Energy Storage Sales Managers for Spain.
Spanish market coverage extends beyond passenger cars to commercial vehicles and training, with roles such as Parts Advisor – Commercial Vehicle and a Training Specialist covering Spain & Portugal.
The European organisation hires across a wide range of functions, with departments including After-Sales, Sales, Marketing, R&D, Finance, HR, IT, Legal and Project Management.
European roles are based in multiple countries, with job listings referencing locations including Madrid, Hoofddorp, Berlin, Frankfurt, Stuttgart, Milan and Istanbul.

In their own words

About the company & team

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Company Website: https://www.byd.com/de

BYD Automotive GmbH is a subsidiary of BYD in Germany, which is an important part of BYD's international business in response to German customers and radiating the European market. As an essential part of the new energy field, BYD's battery business opening up all links in the entire industrial chain of energy from harvesting to storage, to application. The Blade Battery features high safety, long life cycle, and high performance. It has been verified by the market and highly recognized by the industry.

All open roles at BYD Europe