Systems Analyst

At Carrefour, we are a team of people passionate about the Customer, always eager to learn and innovate.
If you want to be part of a dynamic company, within a sector with great development potential that will offer you opportunities for professional and personal growth, we would love the opportunity to get to know you.

As a Client Workstation Analyst, you will be in charge of coordinating and supporting projects related to the user workstation, ensuring that the business's technological needs are met efficiently. The selected person will be responsible for liaising with different areas to gather requirements, define solutions, and plan implementations. You will participate in equipment standardization, the analysis of new solutions, and the optimization of the user's digital environment. You will manage inventory, billing, and vendor follow-up, ensuring the correct execution of projects in terms of time, quality, and cost. You will also perform incident monitoring, define and control KPIs, and ensure the continuous improvement of services and operational efficiency. Your role will be key to ensuring the quality of the digital workstation and user satisfaction.

We would love to get to know you if you have:

Education: Engineering, preferably in Computer Science.

Languages: C1 level of English or French.

Technical knowledge:

Windows, Mac, Linux environments.

Endpoint management systems in large deployments.

Knowledge of EMM systems in mobility (iOS and Android).

Administration and operation of Google consoles or collaborative tools.

Key competencies: Project coordination, solution analysis, incident management, KPI monitoring, and relationship management with users and vendors.