The English-language job board for Spain

POS Functional Analyst – IT Projects

Hybrid in Madrid·Added 2 days ago

Still open when we checked on 8 Oct

Alsea Europa

14 open roles

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Alsea Europa doesn't mention sponsorship in the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

  • University degree

    “Formación superior en Informática o áreas afines , con conocimientos en estructuras de datos.” — per the ad.

Benefits

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

⭐ WHAT ARE WE LOOKING FOR?

  • Higher education in Computer Science or related fields, with knowledge of data structures. At least 2-3 years of experience in similar positions, working with Point of Sale (POS) systems and data analysis.

  • Experience and functional knowledge of POS (point of sale) systems.

  • Ability to understand business needs and translate them into functional requirements, performing their analysis and documentation.

  • Knowledge of POS integrations with other systems: ecommerce, promotions, ERP, loyalty, payments, KDS, and billing.

  • Knowledge of SQL at a functional/advanced level, as well as experience in data management, analysis, and validation.

  • Experience in the execution and monitoring of technological projects, identifying dependencies, risks, and impacts between systems.

  • Ability to analyze and manage incidents, identify their root cause (Root Cause Analysis), and differentiate specific problems from structural problems.

  • Good communication and coordination skills with technical and business profiles, as well as the ability to manage expectations.

Pay & benefits

What you'll get

🌟WHAT DO WE OFFER YOU?

  • Hybrid work modality (on-site and remote).

  • Good work environment and collaborative culture.__

  • Continuous support and learning.

  • Employee discounts and discounts for three people of your choice (family/friends).

  • Meal vouchers.

  • Discount portal for purchases with our partners (leisure, travel, shopping...)

  • Flexible compensation so you can dedicate part of your salary to additional benefits.

  • Access to our employee wellbeing apps.

The role

At Alsea, we are immersed in ensuring our company becomes increasingly global, so that the processes that govern our company are the same in any of the countries where we operate; therefore, it is essential that our ERPs are aligned and that we achieve increasingly global and unified workflows. For this reason, our Information Technology department is looking for three new profiles to allow us to homogenize the workflows of different strategic areas in SAP, managing various projects.

🎯 ABOUT THE ROLE OF POS Functional Analyst - IT Projects

Currently, we are looking for a person with experience as a POS Functional Analyst - IT Projects whose main mission will be: to ensure the correct evolution and implementation of the integrations and new technological functionalities that support business needs, participating in the analysis and definition of functional requirements, coordinating the execution of technological projects, and guaranteeing the correct integration of systems related to the POS, as well as data quality and integrity.

What you'll do

  • Execute the functional requirements of the POS software, according to the priorities defined by the IT area, identifying opportunities for simplification, automation, and process improvement.

  • Analyze the impact of new projects and functionalities on operational processes and existing systems, ensuring that solutions are implemented on time and with the expected quality.

  • Perform functional testing in development environments, coordinate QA testing and pilots, and support production deployment and rollout processes, minimizing the impact on operations.

  • Participate mainly in the execution and monitoring of technological projects related to POS, controlling scope, deadlines, deliverables, risks, and dependencies, and identifying possible deviations and corrective measures.

  • Analyze the dependencies and integrations of the POS ecosystem with other systems such as ecommerce, promotions, loyalty, reporting, and other corporate applications.

  • Analyze and manage incidents related to POS, evaluating their impact on operations and data, following them up until resolution, and identifying root causes and preventive measures.

  • Guarantee the quality and integrity of the data used in critical business processes, such as billing or royalty calculations, detecting discrepancies between systems and coordinating their resolution.

  • Coordinate and monitor technology providers, including hardware providers, software development, and payment entities or processors.

  • Prepare manuals and functional documentation, as well as train operations teams on new POS functionalities and developments.

About Alsea Europa

Alsea Europa is the European arm of Alsea, a leading restaurant operator in Latin America and Spain. With over 4,000 restaurants and stores across 11 countries, Alsea operates well-known brands such as Domino's Pizza, Starbucks, Burger King, Chili's, and P. F. Chang's. In Europe, Alsea manages 7 brand in 6 markets—including Spain, Portugal, France, the Netherlands, Belgium, and Luxembourg—with more than 1,500 restaurants. The company provides back-office support through its Madrid-based Centro de Soporte y Servicios Compartidos for account, development, and supply chain functions.

Alsea entered Europe in 2014 by acquiring Grupo Zena in Spain, and expanded in 2018 with Grupo Vips, becoming the largest organized restaurant group in Spain. In 2019 it gained exclusive rights to operate Starbucks in France, the Netherlands, Belgium, and Luxembourg. Its modern, hybrid work model at the Madrid support centre blends corporate functions with hands-on restaurant operations, making it a relevant option for international professionals interested in the dynamic restaurant and retail sector. The company emphasizes diversity, intergenerational teams, and a collaborative spirit.

Industry
Restaurants
Founded
1990
Headquarters
Ciudad de México, México
In Spain
Madrid

Good to know if you are moving

  • Alsea Europa offers roles in Madrid's hybrid support center, covering functions like finance, data, HR, marketing, and IT.
  • International professionals may find opportunities across a diverse portfolio of global brands (Starbucks, Domino's, Burger King).
  • With operations in multiple European countries (Spain, France, Netherlands, Belgium, Luxembourg), roles may support cross-border activities.
  • Alsea is a major global player in the restaurant industry, offering scale and growth; positions include project management and data engineering.
  • The company emphasizes a dynamic, intergenerational culture, but specifics about visa sponsorship or relocation support are not publicly stated.

In their own words

About the company & team

🏢ABOUT ALSEA IN EUROPE

Alsea is the leading company in organized catering. In Spain, we have a multi-brand portfolio comprising Starbucks, Domino's Pizza, Foster's Hollywood, VIPS, and Ginos. Additionally, we have 4 of our own factories that guarantee optimal quality and exceptional flavor, to continue offering flavor-filled experiences.

In Spain, we combine the talent of more than 23,000 people working to deliver happiness to more than 450 million customers a year worldwide.

All open roles at Alsea Europa
WhatsApp

Treasury Technician

Alsea Europa1w ago
Hybrid in Madrid
Hybrid in Madrid
Hybrid in MadridNo Spanish needed

Temporary Treasury Technician

Alsea Europa2w ago
Hybrid in Madrid
Hybrid in MadridNo Spanish needed

CRM & Loyalty Manager

Alsea Europa2mo ago
Hybrid in Madrid

Design and Drafting Technician

Alsea Europa1mo ago
Hybrid in Madrid
Hybrid in Madrid

SAP Production Consultant

Alsea Europa2mo ago
Hybrid in Madrid

Payroll Technician

Alsea Europa2mo ago2 openings
Hybrid in Madrid

Product Manager at Vips

Alsea Europa2mo ago
Hybrid in Madrid

SAP FI Consultant

Alsea Europa2mo ago
Hybrid in Madrid
See all 14 jobs