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Logistics Execution Coordinator

Hybrid in Madrid·Full-time·Added 3 days ago (last checked 30 Oct)

CHEP

9 open roles

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Our summary

Work mode
Hybrid, Madrid
Contract
Full-time
English
Required
Benefits
Private health insurance, life insurance, flexible pay plan, meal vouchers

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Skills

Nice to have

Requirements

What we're looking for

  • Logistics execution expertise.
  • A Supply Chain background would be an advantage.
  • Experience in an office environment with a frequent customer and provider contacts (emails, calls).
  • Experience in an environment with urgent requests and comfortable to manage those urgencies.

Nice to have

  • Computer basics (Office, Email, Excel useful).
  • Good numeracy.
  • Excellent communication skills (email, phone).
  • Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.
  • SAP and Transport Management system desirable.

Languages

  • English, Polish & Spanish.

Pay & benefits

What you'll get

🌍 Certified Top 17 Global Employer

🕑 Hybrid Working & Flexible Working Hours

💰 Annual Bonus 5%

🍽️ Meal Vouchers

⚕️Medical Insurance

🛡️Life Assurance

💸Access to Flexible Compensation Plan

💼 Contributory Pension Scheme (Voluntary)

📈 Generous Share Scheme (Voluntary)

🌴 25 Business Days of Annual Holidays

🏋️ Well HUB

❤️ Employee Assistance Programme

🫴 3 days for Volunteering

The role

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

As Logistics Execution Coordinator, you will be responsible for executing all logistics activity for a given perimeter. Your work will impact on providing a constant and efficient supply of equipment to our customers (Retailers and Manufacturers) at the right time, in the proper manner, and at the cheapest cost to serve high customer satisfaction.

What you'll do

  • Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance.
  • Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions.
  • Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time.
  • Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels.
  • Track performance metrics related to on-time deliveries, transport quality, and customer satisfaction. Proactively address any variances.
  • Identify opportunities to improve logistics processes, optimize costs, and enhance service delivery through collaboration with internal teams and third-party providers.
  • Collaborate with customer service, sales, and supply chain teams to ensure alignment of logistics activities with broader business goals.

How you'll work

Remote TypeHybrid RemoteSkills to succeed in the roleAdaptability, Continuous Improvement, Customer Service, Empathy, Experimentation, Logistics Execution, Taking Ownership, Teamwork, Understand Customers

Main Accountabilities

  • Daily Management of order processing.
  • On-Time Performance to Customers and transport quality tracking and monitoring.
  • Supports Central in execution-related incidents.
  • Logistics Support for CHEP & External Managed Service Customers.
  • Contact local customers and third-party providers (Service Centres, D locations, PT Call Centre) to deliver CHEP orders.
  • Local-level customer collaboration execution.
  • Short-term planning to solve urgencies.

About CHEP

CHEP is a global leader in supply chain solutions, operating the world's largest pool of reusable pallets and containers used across fast-moving consumer goods, retail, and manufacturing sectors. As part of the Brambles group, the company manages a fleet of over 300 million pallets, crates, and containers, helping logistics networks reduce waste and improve efficiency. The company operates in more than 60 countries, with a strong presence across Europe and a significant operational footprint in Spain.

In Spain, CHEP has a sizable operations and customer service hub in Madrid, supporting both domestic and international retail and manufacturing clients. The company places a strong emphasis on circular economy principles and operational excellence, and it regularly hires logistics, engineering, and customer-service professionals. For international candidates, CHEP offers exposure to standardized global processes, a structured corporate culture within the Brambles group, and the opportunity to work with major retail and FMCG clients across Europe.

Industry
Supply Chain Solutions
Founded
1958
Employees
10,000–20,000
Headquarters
Melbourne, Australia
In Spain
Madrid

Good to know if you are moving

  • CHEP is part of the ASX-listed Brambles, which provides global career mobility across multiple countries.
  • The Madrid office handles both Spanish and international accounts, so English and Spanish are commonly used in daily operations.
  • Recruitment for the Spain office is often targeted at professionals with experience in consumer goods or SCM functions.
  • The company emphasizes sustainability and provides training in the CHEP Pooling Model and similar technologies.

In their own words

Additional information

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

All open roles at CHEP

Location

CHEP · Madrid

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