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A minimum of 5 years experience in a customer facing, field-based role.
Customer Focus & Analytical Skills are a must.
Strong networking, relationship building and inter-personal skills
Excellent commercial negotiation and presentation skills.
Salesforce user
Familiarity with CHEP's value proposition
Proficient use of MS Office
Supply Chain Mapping
University Degree (Business/Economic preferable).
Spanish and English
Job Description
The purpose of this position is to evaluate and make improvements to business processes for Asset Productivity.
The role is to ensure the efficiency of business operations and create and implement changes or improvements as needed, aligning processes with the organization's strategic goals, designing, and implementing process architectures, establishing process measurement systems that align with organizational goals, and educating and organizing managers so that they will manage processes effectively.
Strong focus is required on standardization and best practice sharing. Will have strong interaction with AP leaders in the regions.
Location: Madrid or Barcelona
Remote TypeHybrid RemoteSkills to succeed in the roleAccount Management, Adaptability, Building Rapport, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions
· Manage CHEP's relationship across a portfolio of CHEP's Fres customers
· Work alongside the relevant Account Directors to formulate a business plan for each customer account to protect and grow the account in order to meet and exceed annual targets.
· Identification and conversion of growth opportunities (LE & NB).
· Execute audit program in line with CHEP annual audit plan.
· Build networks and relationships with stakeholders at all levels within customers' supply chains & other departments.
· Develop and implement joint strategic plans with key customers addressing topics such as growth, cost reduction, sustainability, digital, transport collaboration, FMS, LMS and ease of business.
· Drive improved customer satisfaction and engagement.
· Manage commercial tender and contract negotiations with customers
CHEP is a global leader in supply chain solutions, operating the world's largest pool of reusable pallets and containers used across fast-moving consumer goods, retail, and manufacturing sectors. As part of the Brambles group, the company manages a fleet of over 300 million pallets, crates, and containers, helping logistics networks reduce waste and improve efficiency. The company operates in more than 60 countries, with a strong presence across Europe and a significant operational footprint in Spain.
In Spain, CHEP has a sizable operations and customer service hub in Madrid, supporting both domestic and international retail and manufacturing clients. The company places a strong emphasis on circular economy principles and operational excellence, and it regularly hires logistics, engineering, and customer-service professionals. For international candidates, CHEP offers exposure to standardized global processes, a structured corporate culture within the Brambles group, and the opportunity to work with major retail and FMCG clients across Europe.
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
CHEP · Madrid
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€42k - €45k
Blue Card threshold🇬🇧
