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Overview
Job details
Full-time hours
Per the ad.
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
This job was automatically translated to English.
Requirements
What we're looking for
Availability to work in rotating shifts of 35 hours per week from Monday to Sunday, with alternating weekends per month.
+ 1 year of experience in a commercial, sales, or retail position.
Experience with cash closing and balancing.
Experience in the tourism sector is valued.
Education & certifications
A Degree or Vocational Training in Tourism or related areas is valued.
Languages
High Spanish (C1).
High English (C1). Other languages will be a plus.
The role
Are you passionate about travel🛫, culture🗽, leisure🎡, and do you want to be part of the growth of the #1 company in activities, excursions, and tours in Spanish worldwide? We are a dynamic, multicultural, and innovative team that sees every day as a challenge and a new opportunity to grow together with the company.
What you'll do
Customer service, advice, and sale of tourist products and services.
Making bookings through our website and other Civitatis.com tools
Issuing and collecting payments for tourist products and services.
Providing quotes for private services.
Booking management: confirmations, modifications, cancellations, incidents, refunds, complaints, etc.
Management of official claims and in-store customer support.
Administrative management corresponding to service settlement, cash closing, product control, etc.
Sending daily sales closing reports.
How you'll work
Currently, we are looking for a Store Sales Advisor to join our Store team. You will have rotating shifts in the morning and afternoon, with a contract of 35 hours per week in our store in the center of Madrid.
description
If you want to conquer the world with us, we are waiting for you🚀💥!
About Civitatis
Civitatis is a leading online platform for booking tours, activities, and excursions in Spanish and Portuguese-speaking destinations worldwide. Founded in Madrid, the company operates as a major player in the travel experiences sector, offering a vast catalog of activities across thousands of destinations, with a strong focus on the Hispanic market. It serves as a marketplace connecting travelers with local tour operators, and its scale is reflected in its extensive inventory and growing international presence.
Civitatis is headquartered in Madrid, Spain, where its main operations and product, engineering, and marketing teams are based. The company's work culture is dynamic and international, with a strong emphasis on data-driven decision-making and digital marketing. For international professionals, Civitatis offers opportunities to work in a fast-growing travel tech environment in the heart of Madrid, with roles that often require multilingual skills and a global outlook, making it an attractive option for those looking to relocate to Spain.
- Industry
- Travel
- Founded
- 2009
- Employees
- 500–1,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid
- Website
- civitatis.com
Good to know if you are moving
- Civitatis is headquartered in Madrid, offering a central location for international professionals looking to work in Spain.
- The company's primary language is Spanish, so fluency in Spanish is often required for many roles, though some technical positions may be more flexible.
- Civitatis has a strong focus on data and technology, with roles like Data Analyst and Paid Media Specialist indicating a data-driven culture.
- As a leading platform in the Spanish-speaking travel market, it offers a unique opportunity to work in the travel tech sector with a global reach.
- The company has a young and dynamic work environment, typical of a growing tech company in Madrid.
In their own words
About the company & team
You will be part of the world leader in online booking for excursions and guided tours in Spanish💃🏽.
Young, travel-loving spirit and a great work environment. +20 nationalities🌏!
24 working days of vacation! Need more time off or personal time? With Cividías, you can buy extra vacation days each year.
Teambuilding events 🎉 (afterworks, padel tournaments, football, tours, parties, contests, etc.).
Voluntary flexible compensation plans to get the most out of your salary.
Healthy team, happy team! We always have fruit on hand 🍊 and we co-finance the gym🧘🏽♀️.
You'll never stop learning: development plans, ongoing training, and English classes with native teachers.
Enjoy our +90,500 activities with a great discount.
You will work in the heart of Madrid. Offices and store next to Puerta del Sol.
At Civitatis, we promote diversity and equal opportunities, valuing the talent and potential of every person. This offer is open to all candidates who meet the required professional profile.
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