€55k - €60k
Blue Card threshold🇬🇧The English-language job board for Spain
92,000+ live jobsSenior ServiceNow / CMDB Product Owner – ITSM
Hybrid in Barcelona·Added 11 days ago (last checked 30 Oct)
COBSER Consulting
20 open roles
Our summary
- Salary
- €50,000 - €60,000 a year
About €2,960 - €3,460 a month after tax.
- Work mode
- Hybrid, Barcelona
- Contract
- Permanent
- English
- Required
- Experience
- 4+ years
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Pay clears the EU Blue Card threshold
The advertised pay is over the €41,356 bar, so the route exists if COBSER Consulting uses it.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
4-5 years of experience in IT environments, with a focus on ServiceNow, CMDB, and ITSM.
Solid experience in ServiceNow, service administration, and configuration.
Experience in CMDB, data management, and IT assets.
Solid knowledge of ITIL / ITSM: Incident, Change, Request, and Asset/CMDB.
Experience in IT process management and improvement.
Experience in Application Management, requirement gathering, and functional/technical analysis.
Handling of KPIs, dashboards, and governance.
Experience coordinating teams and international stakeholders.
Fluent English is mandatory.
Nice to have
Experience with Agile, insurance/assistance, and systems architecture is valued.
Pay & benefits
What you'll get
- Permanent contract.
- Modality: Hybrid in Barcelona
- Salary range: 50,000 - 60,000€ gross/year.
- Training plans.
The role
We are looking for a Senior Product Owner / Application Manager with solid experience in ServiceNow, CMDB, and ITIL/ITSM, to take responsibility for the management and adoption of a global ITSM solution, ensuring CMDB quality, process improvement, and correct coordination between business, IT, security, and architecture.
What you'll do
Management and evolution of the ServiceNow / ITSM solution.
Lead the adoption of ITIL processes: Asset/CMDB, Incident, Change, and Request.
Manage the CMDB and the IT asset repository, ensuring data consistency, quality, and completeness.
Coordinate the daily work of the Regional Leads and CMDB Data Stewards.
Gather business requirements and perform functional and technical assessments.
Coordinate development and testing needs.
Configure services in ServiceNow: Business Services, routing rules, and Service Catalog.
Establish CMDB governance and follow-up meetings.
Develop KPIs, dashboards, and documentation.
Coordinate with Infrastructure, Workplace, Security, Architecture, and Business teams.
International stakeholder management and objective tracking.
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Up to €48k
Blue Card threshold🇬🇧🇬🇧 🇪🇸
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€22k - €25k
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