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We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Are bilingual or proficient in Dutch and advanced in English
- Have 3+ years proven work experience in a sales role
- Have a passion for customer experience and driving team results
Have experience in operations and strategy building
- Have an excellent coaching history
- Have a record of developing and retaining great employees
- Have experience maximizing revenue through best practices
- Have experience working with Salesforce.com or similar CRM
- Have experience finding solutions as a manager
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
- Full time 39 hours/week permanent contract: Monday to Thursday from 09:00 to 18:00 and Friday from 09:00 to 17:00
- Base salary of 27.000 euros gross /year + bonus up to 4.000 euros gross /year + Overachievement incentive up to 15,000 euros gross /year + medical insurance + Food card
- Great office location in Valencia
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Location: ESP Valencia - Av. d'Aragó, 30
Language Requirements: Dutch (Required), English (Required)
Time Type: Full time
Job Title:
Supervisor (Dutch - speaking) - On-site - High Tech Industry HS03
Job Description
Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Supervisor in Valencia (Onsite), you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Work with client contact on reporting and forecasting
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Work with client contact on reporting and forecasting
- Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met
Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do
Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.
In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.
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An Account Manager will drive sales targets and manage customer relationships in Valencia. The role offers a competitive salary with bonuses and private medical insurance.
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As a Supervisor, you will lead a team to achieve business targets and manage sales forecasting. The role offers a competitive salary, bonuses, and hybrid work opportunities in Barcelona.
This role involves conducting follow-up calls for a premium automotive brand to support sales. It offers a competitive salary, private medical insurance, and full training.
€13.48
🇬🇧 🇪🇸€9.55
🇬🇧On-site in Parets del Vallès
€875
🇬🇧 🇪🇸€2k
🇬🇧€22k - €24k
🇬🇧€915.57 - €2k
€10 - €11
🇪🇸€915 - €2k
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